Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education
Contact
Generic

Madison Moore

Manor,TX

Summary

A high performing certified phlebotomist with exceptional venipuncture, customer service, and interpersonal skills, seeking to deliver high quality patient care. A committed individual with a passion for helping patients relax and manage their fears of discomfort. Hands-on employee with a drive to attain a future nursing career. Bringing the ability to provide great service in a detailed oriented, compassionate and caring manner.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

phlebotomist 2

Quest Diagnostics
04.2024 - Current
  • Working in an IOP environment performing venipuncture on pediatric and geriatric patients.
  • Performing capillary and heel sticks on pediatric patients.
  • Verifying patients information while ensuring proper specimen handling.
  • Conducting biometric exams taking weight, height, and vital signs.
  • Processing specimens while using the centrifuge to prepare specimens for processing
  • Successfully performing over 100 venipuncture with a 99% success rate.
  • Following strict infection control protocols to prevent contamination.
  • Provide empathy and support to patients during the blood draw process.
  • Communication and active listening skills, ability to reassure and calm anxious patients.
  • Data entry and medical record management.

Laboratory Phlebotomist

Clinical Pathology Laboratory
Austin, TX
01.2022 - 02.2024
  • Worked at UT as a phlebotomist 2, when floating between locations
  • Provide exceptional patient care and customer-focused service.
  • Perform venipuncture on patients of all ages.
  • Collect/prepare non-blood specimens.
  • Ensure proper specimen processing, labeling, and test ordering.
  • Champion safety, compliance, and quality control.
  • Assisted in training and onboarding new phlebotomist
  • Ability to operate general laboratory equipment, including but not limited to: telephones, computers, automated analyzers, centrifuges, manual and automated pipettes.
  • Work in a fast-paced laboratory environment with biological and chemical hazards
  • Phlebotomy success rate was 99%
  • Collected samples or whole blood samples from patients for testing.
  • Maintain confidentiality of all personnel, patient and center information.

Receptionist/Phlebotomist

CSL Plasma Behring
Grand Prairie
01.2019 - 12.2021
  • Ensure compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process.
  • Assessed the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
  • Performed capillary to obtain sample to obtain donor's hematocrit and total protein levels.
  • Registered applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
  • Understands the policies and procedures associated with hyper immune programs at the center if applicable.
  • Evaluate vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety.
  • Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
  • Performed calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
  • Phlebotomy success rate was 98%

Education

Certification - Phlebotomy

Goodwill Career And Technical Academy
05.2022

High School Diploma -

Trimble Technical High School
06.2017

Skills

  • Venipuncture and Capillary Techniques
  • Collecting and tracking specimens
  • Glucose testing
  • CLIA, OSHA, and HIPPA knowledge and adherence
  • Electrocardiogram experience
  • Vitals
  • Rooming patients
  • Common order of draw
  • Blood-borne pathogens exposure control
  • Personal protective equipment use
  • Mentoring and coaching
  • Data entry
  • Time management

Certification

  • PT - Phlebotomy Technician

Timeline

phlebotomist 2

Quest Diagnostics
04.2024 - Current

Laboratory Phlebotomist

Clinical Pathology Laboratory
01.2022 - 02.2024

Receptionist/Phlebotomist

CSL Plasma Behring
01.2019 - 12.2021

Certification - Phlebotomy

Goodwill Career And Technical Academy

High School Diploma -

Trimble Technical High School

Education

Fort Worth, TX,Austin, TX

Contact

Manor, TX 78653

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