Madison Moore
Harrison,AR
Summary
Front Desk Professional with experience in financial reporting and customer service. Provided support for audits related to financial records, ensuring compliance with company policies. Demonstrated effective communication skills while interacting with clients to address inquiries and resolve issues. Developed and maintained detailed financial records, contributing to improved cash flow management through accurate billing processes.
Overview
6
6
years of professional experience
Work History
Billing Accountant - Branson Hot Tubs and Pools
Dave Foraker
Branson, MO
02.2025 - Current
- Provided support for internal and external audits related to financial records.
- Processed credit card payments from customers using online payment systems.
- Performed collections on past due accounts by following up with customers via phone or email.
- Developed monthly statements for customers and tracked payment history.
- Ensured compliance with company policies and procedures related to billing processes.
- Monitored customer accounts for any changes or updates that may affect billing cycles.
- Reviewed and processed billing invoices to ensure accuracy.
- Analyzed customer accounts and applied payments accordingly.
- Identified opportunities for process improvement in the billing system.
- Prepared weekly, monthly summaries of revenue generated from billed services, products.
- Interacted with clients to answer inquiries regarding their accounts.
- Generated daily reports of account activity including aging balances.
- Assisted with month-end closing activities such as journal entries, reconciliations.
- Investigated irregularities in customer accounts which required additional research.
- Prepared and maintained detailed financial records.
- Created spreadsheets tracking invoice status, payments received, credits issued.
- Monitored balance sheets and income statements to evaluate financial performance.
- Managed accounts payable and receivable, improving cash flow management.
Hairstylist - Tres Bien Salon
Amy Grayham
Harrison, AR
10.2022 - 02.2025
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Tracked inventory of supplies used for styling services.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Greeted customers, answered phones and booked appointments.
Barista Manager - Mudslingers Coffee
Maria Row
Harrison, AR
06.2019 - 04.2023
- Maintained records of daily transactions and prepared reports for management review.
- Researched competitive market data to identify opportunities for improvement in product offerings or services provided.
- Managed barista staff, ensuring proper training and scheduling.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
- Established strong relationships with local businesses to build brand awareness.
- Performed administrative tasks such as payroll processing, employee scheduling, budgeting or tracking expenses.
Education
Associate of Applied Science - Business Management
North Arkansas Community College
Harrison, AR12-2021
Skills
- Financial reporting
- Data analysis
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Customer service
- Customer relations
- Accounting controls
- Accounting and bookkeeping
Timeline
Billing Accountant - Branson Hot Tubs and Pools
Dave Foraker
02.2025 - Current
Hairstylist - Tres Bien Salon
Amy Grayham
10.2022 - 02.2025
Barista Manager - Mudslingers Coffee
Maria Row
06.2019 - 04.2023
Associate of Applied Science - Business Management
North Arkansas Community College