Madison Moses
Crawfordville,FL
Summary
My name is Madison Moses, I am currently 19 years old. I started elder care at the beginning of 2022 when my grandmother was in and out of the hospital & nursing home due to dementia and other related issues. She has since then been admitted to an awesome nursing facility in Tallahassee, FL. Due to the last storm to hit Tallahassee we lost our home. I have since lived with my boyfriend in Crawfordville, FL. I have worked as a general Crew Member for Costa McDonald’s in Blountstown, FL.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Elderly Caregiver
At Home
Tallahassee, Florida
03.2022 - 05.2024
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Responded quickly in emergency situations in a calm manner.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Engaged clients by conversing and participating in activities and hobbies.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Crew Member
Costa McDonalds
Blountstown, Florida
01.2022 - 10.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Took orders from patrons and input selections into store computer system.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
GED -
Liberty County Adult School
Bristol, FL03-2022
Skills
- Regulatory Compliance
- Meal Preparation
- Relationship Building
- Documentation And Reporting
- Personal Hygiene Assistance
- Dementia Care
- Compassionate Caregiving
- Customer Engagement
- Drive-Thru Operations
- Customer Service
- Cash Handling
Timeline
Elderly Caregiver
At Home
03.2022 - 05.2024
Crew Member
Costa McDonalds
01.2022 - 10.2023
GED -
Liberty County Adult School