Madison Murphy
Front Royal,VA
Summary
Detail-oriented professional with extensive experience in customer service, front desk operations, and housekeeping. Demonstrated expertise in managing scheduling, processing payments, and enhancing guest interactions while ensuring a clean and organized environment. Recognized for strong problem-solving abilities and adaptability, aiming to contribute to Boutique Inn as a dedicated team member focused on delivering exceptional guest experiences.
Overview
8
8
years of professional experience
Work History
Live-In Nanny
Private Family
, AK
05.2023 - 10.2025
- Provided full-time care for a toddler and a newborn in a live-in setting.
- Maintained a clean, organized, and safe household through daily cleaning and housekeeping.
- Communicated effectively with parents about children's behavior and milestones.
- Managed schedules, routines, and transportation.
- Provided emotional support, fostering positive relationships with children and family members.
- Demonstrated adaptability, trustworthiness, and strong time management.
Medical Office Associate
Centreville OB/GYN
Centreville, VA
09.2017 - 04.2023
- Served as a front desk receptionist, greeting patients and managing check-in and check-out.
- Communicated professionally with patients via phone and email.
- Processed payments for co-pays and services rendered; handled cash and POS systems.
- Organized office supplies and equipment to maintain a well-functioning environment.
- Maintained accurate medical records using Athena and eClinicalWorks EMR systems.
- Organized patient charts while ensuring confidentiality and accuracy.
Education
High School Diploma -
Manassas Park High School
Manassas Park, Virginia 06-2017
Skills
- Customer Service
- Front Desk Reception
- Appointment Scheduling
- Cleaning and Housekeeping
- Cash Handling & POS Systems
- Teamwork & Collaboration
- Problem-Solving
- Childcare
- Athena & eClinicalWorks EMR Systems
References
References available upon request.
Timeline
Live-In Nanny
Private Family
05.2023 - 10.2025
Medical Office Associate
Centreville OB/GYN
09.2017 - 04.2023
High School Diploma -
Manassas Park High School