Madison Murtland
Rancho Santa Margarita,United States
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Polysomnography Technician
Hoag Hospital Newport Beach
02.2024 - Current
- Helped to complete procedures such as EEGs, PSGs and NCSs.
- Improved patient care by conducting comprehensive sleep studies and analyzing results for accurate diagnosis.
- Streamlined clinical processes by maintaining and calibrating polysomnographic equipment for optimal performance.
Server Trainer
Wood Ranch BBQ
06.2020 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Streamlined server training process for improved employee retention and quicker onboarding.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Polysomnography Technician
UCI
10.2023 - 12.2023
- Improved patient care by conducting comprehensive sleep studies and analyzing results for accurate diagnosis.
- Streamlined clinical processes by maintaining and calibrating polysomnographic equipment for optimal performance.
- Ensured patient safety during sleep studies by adhering to strict protocols and emergency procedures.
- Facilitated timely report generation by accurately scoring sleep stages, arousal's, respiratory events, and limb movements in polysomnograms.
- Promoted a comfortable environment for patients during overnight stays, addressing concerns and ensuring a positive experience.
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
Polysomnography Technician
Sleep Test
03.2023 - 05.2023
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
- Administered HSAT to patients, and downloading data and analyzing the information
Education
Associate of Science - Polysomnography
Orange Coast College
Costa Mesa, CA05.2024
Skills
- Customer Service- Direct and Operational
- Collaborative thinking
- Detail oriented
- Organizational skills and time- management
Timeline
Polysomnography Technician
Hoag Hospital Newport Beach
02.2024 - Current
Polysomnography Technician
UCI
10.2023 - 12.2023
Polysomnography Technician
Sleep Test
03.2023 - 05.2023
Server Trainer
Wood Ranch BBQ
06.2020 - Current
Associate of Science - Polysomnography
Orange Coast College
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