Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Polysomnography Technician
Good Nite Sleep Solutions
Redlands, California
09.2023 - 07.2025
Patient Care and intake procedures, Identity verification and assisted with completion of forms.
Conducted sleep studies using polysomnography equipment and techniques.
Monitored patients' vital signs during overnight sleep evaluations.
Assisted in the setup and calibration of sleep study devices.
Knowledgeable & compliant with all patient PII documentation, OSHA, HIPAA medical/ethical standards.
Eligibility Worker II
County Of San Bernardino TAD Office
San Bernardino, California
06.2011 - 04.2021
Evaluated client applications for eligibility in public assistance programs.
Conducted interviews in person or via telephone to gather necessary information.
Processing of multiple caseloads timely and with accuracy.
Budget calculations, reviewing, reconciling tasks, verifications and imaging of documents and paperwork daily for customer accounts.
Adhering to PII privacy regulations.
Education
Polysomnographic Technology
Concorde Career College
San Bernardino, California
02.2023 - 09.2023
John Glenn High School
Norwalk , CA
Skills
Customer Service Trained/Etiquette
Office intake and phone call procedures
Money handling, data entry, calculations, and reconciliation procedures