Madison Noles
Concord,NC
Summary
Organized and motivated professional with hands-on experience in front desk operations and client communication. Streamlined processes enhanced efficiency and improved customer satisfaction while maintaining a welcoming environment. Committed to leveraging time management and organizational skills to support company growth.
Seasoned Lead Photographer with significant experience in leading photo shoots, managing photography teams, and executing high-quality projects. Strong skills include advanced technical knowledge of cameras and editing software, ability to communicate effectively with clients to understand vision and needs, and aptitude for creative problem-solving. Previous work led to successful campaigns, increased client satisfaction, and improved team efficiency.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Receptionist/ Vet Assistant
Cabarrus Animal Hospital
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Processed cash payments accurately and maintained sales and payments records accurately.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, enhancing overall service delivery.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Administered medications as prescribed by veterinarians, ensuring timely treatment and optimal health outcomes for animals in care.
- Maintained open communication with supervisors, veterinarians, and research staff to promptly address concerns related to animal care.
- Assisted in the rescue and rehabilitation of injured or orphaned wildlife, returning them back into their natural environments whenever possible.
- Safeguarded both animals and staff by adhering to strict safety protocols while handling hazardous substances or equipment.
- Developed strong relationships with animals in care through consistent positive interactions, promoting trust between humans and animals.
- Administered medications to animals in treatment and documented changes in condition.
- Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Assisted veterinarians with euthanasia of animals.
- Assisted with euthanasia procedures humanely and compassionately to minimize suffering.
- Ensured humane euthanasia process through compassionate care during end-of-life situations.
- Provided compassionate care for animals during euthanasia procedures per established guidelines to minimize discomfort or distress.
- Offered support to grieving clients during end-of-life discussions and euthanasia procedures, demonstrating empathy and understanding.
Social Media Content Creator/ Self Employed Writer
01.2020 - Current
- Facilitated dialogues with target audiences to promote company initiatives.
- Managed and optimized content across Facebook, Twitter, Google, LinkedIn, and Instagram to enhance audience engagement.
- Engaged in dialogues with target audiences to advocate for company.
- Edited and proofread written pieces prior to publication.
- Crafted articles, bulletins, sales letters, and speeches to effectively communicate marketing and promotional messages.
- Selected cover art, fonts and designs to appeal to target demographics.
- Researched industry trends to stay informed about market developments. in industry and target genre to capitalize on emerging trends.
Self Employed Photographer
MadisonLee Photography
Concord, North Carolina
08.2018 - Current
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Planned and obtained original shots using innovative thinking and new techniques.
- Cropped, manipulated and performed color balance for final images.
- Photographed special events, parties and portraits.
- Explained price and package details to customers.
- Saved and archived images and maintained master image library for future use.
- Identified and secured locations, selecting props that complemented shoot themes and elevated overall production quality.
- Set up lights, backdrops and props for shoots and events.
- Adapted photographic techniques during shoots to achieve desired results. and techniques.
- Captured high-quality images for diverse client events and projects.
- Edited photographs using industry-standard software for optimal presentation.
- Collaborated with clients to understand their vision and requirements.
- Directed subjects during photo sessions to achieve desired poses and expressions.
- Created innovative concepts for photo shoots, resulting in distinctive visuals that align with client visions.
- Edit photos using Adobe Photoshop and other software applications.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Set up camera control equipment, stands, and tripods for shoots.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Compose creative shots from different angles that are visually appealing.
- Utilized filters, edits, and after-effects to enhance photos.
- Provide direction to models and subjects throughout photo shoots while capturing natural expressions.
- Assist in planning setup of shoots including location scouting.
- Managed photography studio equipment, scheduling maintenance and upgrades.
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
- Managed social media platforms, posting engaging content to increase visibility and client engagement.
- Captured high-quality photographs of individuals and groups of individuals, families, and small groups in studio or on location.
- Reviewed sets of photographs to select best work.
- Determined project goals, locations and equipment needs by studying assignments and consulting with clients or advertising staff.
- Coordinated vendor communications and contracts for seamless event execution.
- Designed personalized wedding timelines to enhance client experience and satisfaction.
- Coordinated logistics for ceremony and reception setups, enhancing event flow and guest experience.
- Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
- Resolved day-of issues with creative problem-solving to seamlessly execute events.
- Attended client meetings to discuss project details and preferences to discuss project details. with couples as needed to discuss progress or changes in plans.
- Managed RSVPs for weddings and kept track of guest numbers throughout the process.
- Planned event details such as decor, timelines, catering, entertainment, and music.
- Monitored budgets throughout planning process to ensure costs stayed within limits.
- Assisted couples in selecting invitations, favors, dresses, tuxedos, flowers, cakes.
- Designed contracts, collected fees, and booked venues for events.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
- Attended and participated in industry events.
Education
Photography
Catawba Valley Community College
Hickory, NC 08.2018 - 06.2019
High School Diploma - Minor in Photography and Business
Salisbury High School
Salisbury, NC 08.2014 - 06.2018
Skills
- Patient Record Management
- Payment Processing
- Appointment scheduling
- Client management
- Reception Management
- Data Accuracy
- Document Preparation
- Promotional Materials
- Event planning
- Content creation
- Client Presentation
- Client Communication
- Customer Service
- Client Information Entry
- Team Leadership
- Team collaboration
- Work Prioritization
- Time management
- Problem solving
- Decision Making
- Attention to detail
- Conflict resolution
- Phone etiquette
- Client Correspondence
- Correspondence management
- Positive and professional
- Staff management
- Creative Thinking
- Multi-line Communication
- Administrative Support
- Administrative Support
Timeline
Receptionist/ Vet Assistant
Cabarrus Animal Hospital
02.2023 - Current
Social Media Content Creator/ Self Employed Writer
01.2020 - Current
Photography
Catawba Valley Community College
08.2018 - 06.2019
Self Employed Photographer
MadisonLee Photography
08.2018 - Current
High School Diploma - Minor in Photography and Business
Salisbury High School
08.2014 - 06.2018