Madison O'Brien
Janesville,WI
Summary
I am a very motivated Service Worker with exceptional social skills, communication abilities and customer service background. I am dedicated to following guidelines to insure customers satisfaction in all situations. I am comfortable in both slow and fast environments and will adapt calmly to whatever is put in front of me.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks, Barista
08.2021 - 03.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Clothing Sales Associate
Ross Dress For Less
11.2020 - 04.2021
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stand Worker
Schroeders Produce
06.2016 - 10.2019
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Sold produce as needed per customer
- made sure produce was as pleasing to the eye as possible
Crew Member
Mcdonalds
01.2019 - 08.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Edgerton High School
Edgerton, WI09.2019
Skills
- Time Management Skills
- Cleaning and Sanitizing
- Cash Management
- I work efficiently in stressful environments
- I work well with peers
- I seek customer satisfaction in all situations possible
Timeline
Barista
Starbucks, Barista
08.2021 - 03.2022
Clothing Sales Associate
Ross Dress For Less
11.2020 - 04.2021
Crew Member
Mcdonalds
01.2019 - 08.2019
Stand Worker
Schroeders Produce
06.2016 - 10.2019
High School Diploma -
Edgerton High School
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