Mackenzi Sowers
Bernville,PA
Summary
Friendly team player dedicated to making consistent specialty beverages and contributing to a safe and welcoming environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of equipment operations. Works well under pressure and in fast-paced settings. Has gained knowledge of accounting and financial practices through higher education.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety. O
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Followed strict protocol to ensure quality and maximize productivity in a challenging work environment
Banquet and a La Carte Server
Berkshire Country Club
05.2021 - 08.2021
- Supported seamless event transitions by efficiently breaking down previous setups and preparing for new ones in a timely manner.
- Boosted event efficiency by setting up tables, linens, chairs, and place settings according to event specifications.
- Nurtured positive relationships with return customers through acknowledgment of special requests or previous interactions during their visits.
- Elevated overall dining experience through prompt attention to guest inquiries and concerns, ensuring proactive and swift resolution.
Education
Bachelor of Science - Accounting, Economics, Finance
Albright College
Reading05.2026
High School Diploma -
Tulpehocken Area School District
Bernville, PA06.2022
Skills
- Team Leadership and Management Skills
- Time Management Skills
- Interpersonal Communication Skills
- Adaptability
- Attention to Detail Skills
Timeline
Barista
Starbucks
05.2023 - Current
Banquet and a La Carte Server
Berkshire Country Club
05.2021 - 08.2021
Bachelor of Science - Accounting, Economics, Finance
Albright College
High School Diploma -
Tulpehocken Area School District
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