Madison Ontiveros
Las Cruces,NM
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Something Different
04.2023 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Food Runner/Host/Server
The Rails
08.2022 - 08.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
Hotel Front Desk Receptionist
Comfort Suites Hotel
11.2021 - 04.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
Bachelor of Science - Chemical Engineering
New Mexico State University
Las Cruces, NM05.2027
High School Diploma -
Clovis High School
Clovis, NM05.2023
Skills
- Complex Problem-Solving
- Product and Service Sales
Timeline
Delivery Driver
Something Different
04.2023 - 08.2023
Food Runner/Host/Server
The Rails
08.2022 - 08.2023
Hotel Front Desk Receptionist
Comfort Suites Hotel
11.2021 - 04.2022
Bachelor of Science - Chemical Engineering
New Mexico State University
High School Diploma -
Clovis High School
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