Summary
Overview
Work History
Education
Skills
Timeline
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MADISON OXENHARDT

Lincoln,NE

Summary

I aim to find experiences that will provide an opportunity to continue to develop my leadership skills, enhance my growth in areas of interest such as marketing/business, medical/pharmaceutical sales, critical thinking, client management and customer/client-focused care. I do well at working independently as well as with a team. My strong interpersonal relationship skills when coupled with my leadership and competitiveness makes me a great asset for any organization. I am a driven extrovert seeking a position to employ my communication skills while enhancing my professional skill set.

I hope to add to this company as a team-player with experience in effectively assessing the needs of those I serve, while employing a client-focused approach and unyielding work ethic to ensure client satisfaction.

Overview

8
8
years of professional experience

Work History

District Manager

Scooter's Coffee
Lincoln, Nebraska
07.2022 - Current
  • Built positive and productive relationships with store and field leadership.
  • Supervise 5 locations to enforce high-quality standards of operation.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.

Youth Volleyball Coach

Nebraska ONE
Lincoln, NE
10.2018 - Current
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Prepared athletes for special competitions and tournaments.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.

Store Manager

Scooter’s Coffeehouse
Lincoln, NE
08.2019 - 07.2022
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Barista

Scooter's Coffee
Omaha, NE
08.2015 - 05.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

Bachelor of Arts - Business, Nursing & Biology

University of Nebraska At Omaha
Omaha, NE
05.2019

Skills

  • Human Resources Oversight
  • Policies and Procedures
  • Cash Management
  • Multitasking and Organization
  • Customer Service
  • Records Organization and Management
  • Staff Supervision
  • Team Leadership
  • Market Research

Timeline

District Manager

Scooter's Coffee
07.2022 - Current

Store Manager

Scooter’s Coffeehouse
08.2019 - 07.2022

Youth Volleyball Coach

Nebraska ONE
10.2018 - Current

Barista

Scooter's Coffee
08.2015 - 05.2017

Bachelor of Arts - Business, Nursing & Biology

University of Nebraska At Omaha
MADISON OXENHARDT