Madison Parfait
Florence,MS
Summary
Results-driven professional with extensive experience in healthcare administration. Expertise in coordinating patient scheduling and improving operational processes. Adept at fostering strong relationships with patients and clinical staff to ensure seamless service delivery.
Overview
11
11
years of professional experience
Work History
Imaging Precertification Coordinator
Lakeland Surgical Clinic
Jackson, Mississippi
07.2025 - Current
- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported clinical staff by preparing necessary documentation for patient appointments.
- Communicated effectively with patients regarding their inquiries and appointment confirmations.
- Developed and implemented processes to improve operational efficiency within the clinic.
- Liaised with insurance providers to facilitate claims processing for patients.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Wire Services Specialist
Community Bank of Mississippi
Brandon, Mississippi
03.2023 - 12.2024
- Assisted clients with account inquiries, ensuring prompt and accurate responses.
- Processed transactions efficiently, maintaining compliance with banking regulations.
- Collaborated with team members to streamline service delivery processes.
- Resolved customer complaints, enhancing overall satisfaction and retention rates.
- Utilized bank software to manage accounts and track service requests effectively.
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Exhibited high energy and professionalism when dealing with clients and staff.
Physcian's Secretary
Capitol Orthopedic Center
Flowood, Mississippi
01.2021 - 01.2023
- Analyzed patient data to drive improvements in clinical workflows and operational efficiency.
- Collaborated with consulting physicians regarding care of patients.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
Clinic Coordinator
Baptist Medical Group
Jackson, Mississippi
04.2015 - 01.2022
- Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times.
- Coordinated staff schedules, ensuring optimal coverage and resource allocation.
- Implemented electronic health record (EHR) systems, improving data accuracy and accessibility.
- Trained new staff on clinic procedures, fostering a knowledgeable workforce.
- Developed workflow improvements that increased operational efficiency across clinic departments.
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
Education
Associate of Science - General Studies
Holmes Community College
Ridgeland, Mississippi05-2015
High School Diploma -
Richland High School
Richland, Mississippi05-2013
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Work Planning and Prioritization
- Document management
- Recordkeeping
- Administrative leadership
Timeline
Imaging Precertification Coordinator
Lakeland Surgical Clinic
07.2025 - Current
Wire Services Specialist
Community Bank of Mississippi
03.2023 - 12.2024
Physcian's Secretary
Capitol Orthopedic Center
01.2021 - 01.2023
Clinic Coordinator
Baptist Medical Group
04.2015 - 01.2022
Associate of Science - General Studies
Holmes Community College
High School Diploma -
Richland High School