Summary
Overview
Work History
Education
Skills
Timeline
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Madison Parker

San Marcos,CA

Summary

Criminal Justice Major, interested and excited for a possible occupation in law enforcement/justice system. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

4
4
years of professional experience

Work History

Host/Busser/Food Runner

Draft Republic San Marcos
03.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Supported team members with additional tasks, promoting a positive work environment.

Ice Cream Attendant

Burke Lake Ice Cream Parlor
05.2021 - 08.2021
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Helped patrons decide which flavor to choose according to preferences and tastes.
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Operated cash register, taking payments and issuing customer receipts.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Pet Care Associate

Old Town Pet Resort
03.2020 - 04.2021
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
  • Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Worked 4 to 8-hour shifts with oversight of 250 animals in kennels or holding pens.

Education

High School Diploma -

California State University San Marcos
San Marcos, CA
05.2024

Skills

  • POS system expertise
  • Food preparation safety
  • Cleanliness standards
  • Serving
  • Sales transactions
  • Sanitization
  • Inventory
  • Team Collaboration
  • Telephone Reception
  • Reservations Management
  • Guest Relations
  • Customer Service
  • Effective Time Management
  • Empathy and Understanding

Timeline

Host/Busser/Food Runner

Draft Republic San Marcos
03.2022 - Current

Ice Cream Attendant

Burke Lake Ice Cream Parlor
05.2021 - 08.2021

Pet Care Associate

Old Town Pet Resort
03.2020 - 04.2021

High School Diploma -

California State University San Marcos

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Madison Parker