MADISON PAYNE
Boca Raton
Summary
Combining a career as a performer and music director for non-profit theater with extensive experience in entertainment, theme park and retail settings results in firsthand understanding of high-volume operations as well as a robust foundation for analyzing and improving workplace efficiency and employee well-being
Overview
10
10
years of professional experience
Work History
Principal Owner/Operator
Groovy GOAT Vintage
Pompano Beach, FL
09.2022 - Current
- Established and launched a booth at the Hilsboro Antique Mall, leveraging five years of retail experience to drive initial setup and operations
- Managed end-to-end operations for antique mall booth encompassing sourcing, marketing, inventory, and financial management
Alumni Career Advisor
Full Sail University
Orlando, FL
08.2022 - 08.2023
- Advised students on career planning, job search strategies, and professional development.
- Collaborated with industry partners to research internship opportunities for students.
- Developed personalized action plans based on student strengths and goals.
Performer / Assistant
Science From Scientists / WDW
Orlando, FL
01.2021 - 12.2021
- Performed for Walt Disney World in science presentation Growing the Future at EPCOT's Flower and Garden 2021
- Promoted within one week of hire to assist with scheduling, costumes, script editing, props, and training fellow actors
Covid Compliance Stage Manager
Warner Media / HBO
New York City, NY
01.2020 - 12.2021
- Managed team of PA's across multiple film stages coordinating breaks, assigning tasks, and monitoring inventory
- Created and distributed multiple I.D. components for staff of 300+ in organized and timely manner
- Directed crowd control operations and maintained precise records
Guest Service Guide
The VOID
Orlando, FL
11.2019 - 09.2020
- Guided groups through unique VR experiences, ensuring safety and engagement.
Retail Team Member
Universal Orlando
Orlando, FL
08.2016 - 11.2018
- Provided World Class customer service, ensuring guest satisfaction in high-volume retail environments operating registers and resolving inquiries effectively
Education
Bachelor of Science - Industrial/Organizational Psychology
Florida International University
Miami, FL12-2027
Associate of Arts - undefined
Broward College
Coconut Creek, FL12-2023
Skills
- Microsoft Office Suite
- Adobe Office Suite
- 501c(3) Board Secretary
- Music Librarian
- Customer Relations
- Creative Problem Solving
- Customer Service
- Team Leadership
- Organizational development
- Operations management
Timeline
Principal Owner/Operator
Groovy GOAT Vintage
09.2022 - Current
Alumni Career Advisor
Full Sail University
08.2022 - 08.2023
Performer / Assistant
Science From Scientists / WDW
01.2021 - 12.2021
Covid Compliance Stage Manager
Warner Media / HBO
01.2020 - 12.2021
Guest Service Guide
The VOID
11.2019 - 09.2020
Retail Team Member
Universal Orlando
08.2016 - 11.2018
Associate of Arts - undefined
Broward College
Bachelor of Science - Industrial/Organizational Psychology
Florida International University