Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Pell

Rockford,MI

Summary

Personable Inside Sales Representative with a year of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge. Utilizing all resources to provide the best outcome for customers. Highly communicable, fast learning and trust worthy colleague.

Overview

6
6
years of professional experience

Work History

Gordon Food Service
01.2023 - Current
  • Manage ordering for multiple National Accounts
  • First point of contact for all inside sales needs
  • Problem solve customers needs
  • Create/build spreadsheets for ordering data
  • Demonstrate excellent customer service
  • Customer is King Mentality
  • Collaborate with Account Executives

Treatment Coordinator

Complete Health Dentistry
07.2022 - 01.2023
  • Presenting treatment to patients
  • Financial conversations
  • Sending insurance claims
  • Daily Production Tracker
  • Filling the schedule
  • Daily Deposit

Bar Lead

QC Pourhouse
11.2021 - 06.2022
  • Cocktail recipe knowledge
  • Training other bartenders
  • Opening and closing bar
  • Customer service expertise
  • Handling Payments/closing out cash drawers
  • Supporting/managing other team members

Newsletter and Blog Writer

Tydan Solutions
01.2021 - 08.2021


  • Collaborated with marketing team to develop content strategies that aligned with company goals and objectives.
  • Design experience within Canva
  • Enhanced blog engagement by consistently producing high-quality, relevant content tailored to the target audience.

Passport Leader/Student Mentor, Newsletter/blog writer

07.2018 - 05.2019
  • A student leader and mentor for incoming transfer students at UNC Charlotte
  • Tydan Solutions Marketing;

Education

Bachelor of Arts - English, Communications

UNC Charlotte
Charlotte, NC

Skills

  • Incidents Management
  • Continuous Improvements
  • Process Improvement
  • Line Management
  • Problem Solving
  • Creative Thinking
  • Strategic Planning
  • Decision Making
  • Effective Communication
  • Time Management
  • Active Listening
  • Conflict Resolution
  • Organizational Skills

Timeline

Gordon Food Service
01.2023 - Current

Treatment Coordinator

Complete Health Dentistry
07.2022 - 01.2023

Bar Lead

QC Pourhouse
11.2021 - 06.2022

Newsletter and Blog Writer

Tydan Solutions
01.2021 - 08.2021

Passport Leader/Student Mentor, Newsletter/blog writer

07.2018 - 05.2019

Bachelor of Arts - English, Communications

UNC Charlotte
Madison Pell