Madison Penfield
South Daytona,FL
Summary
Adaptable and dedicated individual with excellent communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Leader In Training
Green Thumb Industries
Port Orange, FL
10.2024 - Current
- Executed daily operational tasks to ensure compliance with safety and quality standards.
- Assisted in training new team members on production processes and equipment usage.
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
- Adapted and developed training materials based on feedback to meet diverse learner needs.
- Implemented best practices for inventory organization, resulting in improved wait times and reduced errors.
- Developed and implemented educational outreach programs to enhance community engagement.
- Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
Delivery Driver
Green Thumb Industries
Port Orange, FL
05.2024 - 10.2024
- Delivered products to customers efficiently, ensuring timely and accurate service.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Communicated effectively with customers regarding order status and delivery schedules.
- Conducted vehicle inspections to ensure safety and reliability before each shift.
- Coordinated patient intake processes, ensuring accurate data collection and documentation.
- Addressed patient concerns promptly, fostering a supportive environment that promotes trust and satisfaction.
Assistant General Manager
Marcos's Pizza
Deltona, FL
03.2023 - 05.2024
- Supervised daily operations to ensure adherence to company standards and customer satisfaction.
- Trained and mentored new staff on operational procedures and service expectations.
- Managed inventory levels, ordering supplies to minimize waste and maintain stock availability.
- Collaborated with upper management on strategic planning for promotional events and menu updates.
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
Case Management Assistant
AdventHealth
DeLand, FL
11.2021 - 10.2022
- Assisted case managers in coordinating patient care and resources effectively.
- Communicated with healthcare providers to facilitate timely referrals and follow-up appointments.
- Streamlined appointment scheduling processes, improving patient access to care services.
- Provided direct patient care, including assisting with daily living activities and mobility support.
- Monitored and recorded vital signs, ensuring accurate documentation in electronic health records.
- Collaborated with nursing staff to implement care plans and improve patient outcomes.
Education
Deltona High
05-2020
Skills
- Problem resolution
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Employee scheduling
- Sales techniques
- Financial reporting
- Technical troubleshooting
- Teamwork and collaboration
Timeline
Leader In Training
Green Thumb Industries
10.2024 - Current
Delivery Driver
Green Thumb Industries
05.2024 - 10.2024
Assistant General Manager
Marcos's Pizza
03.2023 - 05.2024
Case Management Assistant
AdventHealth
11.2021 - 10.2022
Deltona High