Madison Perchinske
Medina
Summary
Friendly and adaptable individual with a versatile background in hospitality and retail. Known for strong communication and creativity, driving customer satisfaction and loyalty while ensuring efficient service delivery.
Overview
3
3
years of professional experience
Work History
Expo Runner
Condado Tacos
Strongsville, OH
10.2024 - Current
- Delivered food orders promptly to ensure customer satisfaction in fast-paced environment.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on service standards and operational procedures.
- Adapted quickly to changing priorities during peak hours, ensuring efficient service delivery.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
Sales Associate
Palm Beach Tan
Medina, OH
03.2024 - 10.2024
- Assisted customers in selecting tanning products and services, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of tanning beds and retail area, ensuring a welcoming environment.
- Educated clients on safe tanning practices and product usage, fostering informed decision-making.
- Processed transactions accurately using POS system, contributing to efficient sales operations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Restaurant Hostess
Darden Restaurants
Medina, OH
03.2023 - 04.2024
- Greeted and seated guests, ensuring a positive first impression of dining experience.
- Managed reservations and waitlists using OpenTable system to optimize seating efficiency.
- Handled guest inquiries and complaints promptly, contributing to overall customer satisfaction ratings.
- Developed rapport with regular patrons, fostering loyalty through personalized service experiences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
High School Diploma -
Medina High School
Medina, OHNo Degree - Cosmetology
Brown Aveda Institute
Strongsville, OH12.2026
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Guest relations
- Sales experience
- Creativity and innovation
- Marketing and promotion
- Teamwork
- Teamwork and collaboration
- Team player
- Warm and friendly
- Time management
- Reliable and responsible
Timeline
Expo Runner
Condado Tacos
10.2024 - Current
Sales Associate
Palm Beach Tan
03.2024 - 10.2024
Restaurant Hostess
Darden Restaurants
03.2023 - 04.2024
High School Diploma -
Medina High School
No Degree - Cosmetology
Brown Aveda Institute