Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Madison Perez

San Mateo,CA

Summary

I am positive and a dependable server that is capable of providing high-quality customer service to guests in a restaurant setting. I am professional with customers, waitstaff and management.


As a server, I am talented in payment processing, able to stay current on menu items and attentive to handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience

Work History

Server, Sales and Production

Romolo's Cannoli Factory
04.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and prepared them.

Server and Expo

The Office Bar And Grill Restaurant
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner by using bilingual skills in Spanish.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Sales Associate

Hollister Co./ Abercrombie & Fitch, Hillsdale Mall
08.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Arts - Interior Architecture

California State University - Sacramento
Sacramento, CA
06.2026

High School Diploma -

Hillsdale High School
San Mateo, CA
05.2022

Skills

  • Bilingual in Spanish and English
  • Sales
  • Production Standards
  • Quality Improvement
  • Processing large food orders
  • Customer Satisfaction

Affiliations

Alpha Phi Sorority - I currently hold a position of House Mom

Languages

Spanish
Native or Bilingual

Timeline

Server and Expo

The Office Bar And Grill Restaurant
05.2023 - 08.2023

Server, Sales and Production

Romolo's Cannoli Factory
04.2021 - Current

Sales Associate

Hollister Co./ Abercrombie & Fitch, Hillsdale Mall
08.2020 - 08.2021

Bachelor of Arts - Interior Architecture

California State University - Sacramento

High School Diploma -

Hillsdale High School

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