Madison Petersen
Stephenville,TX
Summary
Detail-oriented individual skilled in training and supporting team members in standard operating procedures for animal care. Dedicated to providing an excellent customer atmosphere through positive communication skills. Responds effectively to emergencies and maintains a positive atmosphere for both animals and clients. Committed to enhancing team efficiency and quality customer service.
Overview
1
1
year of professional experience
Work History
Resort Technician
Parkland Pet Resort
05.2024 - 08.2025
- Maintained cleanliness and sanitation in pet areas to ensure health and safety standards.
- Assisted in the care and handling of animals, ensuring their comfort and well-being.
- Executed routine inspections of equipment to identify maintenance needs promptly.
- Collaborated with team members to optimize workflow during peak operational hours.
- Trained new technicians on standard operating procedures, proper handling techniques, and safety protocols for animal care, ensuring consistency across the team.
- Responded quickly to emergency situations, demonstrating calmness and effective problem-solving skills.
- Worked in customer service, assisting customers with our booking software and creating an enjoyable and lively environment.
Education
High School Diploma -
Monte Vista Christian
WatsonvilleBachelor of Science - Business
Tarleton State University
Stephenville, TX05.2028
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Work Planning and Prioritization
Timeline
Resort Technician
Parkland Pet Resort
05.2024 - 08.2025
High School Diploma -
Monte Vista Christian
Bachelor of Science - Business
Tarleton State University