Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Pickett

Overview

3
3
years of professional experience

Work History

Teller

TVA Community Credit Union
, AL
04.2025 - Current
  • Maintained cash drawer accuracy and ensured compliance with security procedures.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.

Customer Experience Specialist

Party WOW
05.2024 - 05.2025
  • Resolved customer complaints through effective communication and problem-solving.
  • Collaborated with team members to enhance customer service processes.
  • Identified needs of customers promptly and efficiently.
  • Completed balloon orders for event planners.
  • Closing Store Duties.

Assistant Manager

Big Lots
Athens, Alabama
12.2022 - 06.2023
  • Managed inventory levels by tracking stock and placing timely orders.
  • Met reward system goals for the month.
  • Opening and closing store duties.

Education

High School Diploma -

Athens High School

Skills

  • Customer service
  • Employee training
  • Team building
  • Conflict resolution
  • Financial transactions
  • Data entry
  • Account updating
  • Fraud identification

References

  • Nicole Hite

(256)- 874- 5336

Benjamin Knighten 

(256) 777- 8461

Ecekiel Thompson 

(256) 335- 2580

Timeline

Teller

TVA Community Credit Union
04.2025 - Current

Customer Experience Specialist

Party WOW
05.2024 - 05.2025

Assistant Manager

Big Lots
12.2022 - 06.2023

High School Diploma -

Athens High School

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Madison Pickett