Madison Pires Depina
Holbrook,MA
Summary
Motivated and detail-oriented business finance student with hands-on experience in customer service, retail operations, and hospitality. Proven ability to balance academics with Division III athletics while demonstrating strong communication, leadership, and time-management skills. Known for reliability, professionalism, and delivering positive customer experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Dining Server
Standish Village Assisted Living And Memory Care
06.2021 - 05.2024
- Delivered exceptional dining experiences by providing attentive service and menu guidance.
- Assisted in training new servers on restaurant protocols and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely meal delivery and order accuracy.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining service quality.
Retail Associate
Braintree, MA
01.2023 - 02.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained merchandise displays, ensuring visual appeal and organization within store layout.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
Education
Bachelor of Science - Finance
University of Massachusetts Dartmouth
North Dartmouth, MA05-2027
Skills
- Patience and empathy
- Cleanliness and hygiene
- Memory retention
- Professional appearance
Languages
Cape Verdean Creole
Full Professional
Extracurricular activities
Division III Women's Soccer Team | Umass Dartmouth | Aug 2023-Present
- Balanced academic responsibilities with training, conditioning, travel, and competition
Timeline
Retail Associate
01.2023 - 02.2024
Dining Server
06.2021 - 05.2024
Bachelor of Science - Finance
University of Massachusetts Dartmouth