Madison Pleat
Albany,NY
Overview
7
7
years of professional experience
Work History
Server/Bartender
Chilis Grill and Bar
Albany, NY
03.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Case Worker
Schenectady County DSS
04.2023 - 01.2024
- Established trusting relationships with clients, fostering open communication and rapport building.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Assessed needs of each client and recommended appropriate services and resources.
Manager
Telefund
Oswego, NY
01.2021 - 05.2023
- Conducted interviews with prospective new employees.
- Trained and supervised student callers to ensure the job was being performed correctly.
- Completed attendance sheet, employee payroll and staff scheduling.
- Open and closed shifts, leaving the area organized for the next work day.
Education
Bachelor of Arts - Criminal Justice
State University of New York (SUNY)
Oswego, NY05.2023
Timeline
Case Worker
Schenectady County DSS
04.2023 - 01.2024
Manager
Telefund
01.2021 - 05.2023
Server/Bartender
Chilis Grill and Bar
03.2018 - Current
Bachelor of Arts - Criminal Justice
State University of New York (SUNY)