Overview
Work History
Education
Timeline
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Madison Pleat

Albany,NY

Overview

7
7
years of professional experience

Work History

Server/Bartender

Chilis Grill and Bar
03.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Case Worker

Schenectady County DSS
04.2023 - 01.2024
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Assessed needs of each client and recommended appropriate services and resources.

Manager

Telefund
01.2021 - 05.2023


  • Conducted interviews with prospective new employees.
  • Trained and supervised student callers to ensure the job was being performed correctly.
  • Completed attendance sheet, employee payroll and staff scheduling.
  • Open and closed shifts, leaving the area organized for the next work day.

Education

Bachelor of Arts - Criminal Justice

State University of New York (SUNY)
Oswego, NY
05.2023

Timeline

Case Worker

Schenectady County DSS
04.2023 - 01.2024

Manager

Telefund
01.2021 - 05.2023

Server/Bartender

Chilis Grill and Bar
03.2018 - Current

Bachelor of Arts - Criminal Justice

State University of New York (SUNY)

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Madison Pleat