Summary
Overview
Work History
Education
Skills
Certification
Student-led Research
References
Timeline
Generic

Madison Pollard

Washington,DC

Summary

A dependable and reliable individual committed to high-quality work with a track record of success in, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Usher

Lincoln Theatre
Washington, DC, US
09.2023 - Current
  • Was able to quickly and effectively resolve guest complaints
  • Kept a high level of cleanliness and sanitation
  • Ensured customer satisfaction by promptly responding to orders and requests for entertainment
  • Informed the manager or security personnel about any accidents, injuries, or unsafe working conditions
  • Helped patrons find seats by directing them and lighting paths
  • Managed customer flow and backed up lines to reduce checkout wait times.

Order Fulfillment Associate

The Home Depot
Burleson, TX, US
11.2021 - 08.2023
  • Member of Voice of the Associates group that is hand-selected to discuss ways to improve the work environment and the manager-associate relationship
  • Organized and stored items in a warehouse using lifting equipment like a forklift and reach truck
  • Inventoried and unloaded shipments from delivery trucks daily
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
  • Processed daily orders through a multi-carrier manifest system
  • Reviewed production schedules, customer orders, work orders, and requisitions to determine items to be moved, gathered, or distributed.

Children's Ministry Teacher

Burleson Church of Christ
Burleson, TX, US
08.2019 - 03.2020
  • Responsible for watching over children that were 2 years old and keeping them engaged and on-task
  • Interacted with parents and guardians of children participating in services, classes, and events to build strong relationships
  • Assisted children in developing motor skills in preparation for preschool and kindergarten
  • Devised and implemented a variety of educational strategies to promote growth.

Volunteer

Mission Arlington
Arlington, TX, US
05.2019 - 03.2020
  • Developed appropriate treatment plans focusing on each individual's needs
  • Collaborated with others by contributing time, effort, and talent to advance needs or further missions
  • Implemented fundraising approaches to raise money for the cause
  • Talked and partnered with members of the local community to identify needs and areas where more assistance was needed.

Education

Master of Arts - Forensic Psychology

The Chicago School At Washington DC
Washington, DC
06-2025

Bachelor of Arts - Psychology

The University of Texas at Arlington
Arlington, TX
05-2023

Skills

  • Customer service oriented
  • Strong work ethic
  • Problem resolution
  • Willing to Learn
  • Team player
  • Communication skills

Certification

  • FEMA Certified
  • Forklift Certified
  • Reach Truck Certified

Student-led Research

“An Attitude of Gratitude” – Conducted research that analyzed the possible correlation between gratitude and physical well-being in individuals 18-30 y/o (January- May 2023)

“To Date or Not to Date” –  Study conducted on individuals 18+ to analyze the effects of mutual interest and its possible effects on perceived attractiveness (Aug- Dec 2021)

"Take Out" - Research conducted that looked at the advantages of using reusable containers in fast food and the effects of fast food waste in the Arlington, Texas area. (June- July 2021)

References

References available upon request.

Timeline

Usher

Lincoln Theatre
09.2023 - Current

Order Fulfillment Associate

The Home Depot
11.2021 - 08.2023

Children's Ministry Teacher

Burleson Church of Christ
08.2019 - 03.2020

Volunteer

Mission Arlington
05.2019 - 03.2020

Master of Arts - Forensic Psychology

The Chicago School At Washington DC

Bachelor of Arts - Psychology

The University of Texas at Arlington

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Madison Pollard