Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Pooley

Lehi,Utah

Summary

I am a skilled Gas Station Attendant with background in providing top-notch customer service, operating point of sale systems, and maintaining clean and safe station premises. Known for efficiency in handling cash transactions accurately, managing inventory, and performing minor vehicle maintenance tasks. Demonstrated ability to ensure adherence to safety protocols, making significant contributions to previous workplace by reducing incident rates. Strengths include problem-solving abilities, time management skills, and adaptability under pressure. My other experience as a seasoned Security Officer has equipped me with excellent communication skills, am able to consistently maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

3
3
years of professional experience

Work History

Security Guard

JRM
Salt Lake City, Utah
04.2022 - Current
  • Enforced safety regulations and monitored access control points.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Maintained order during special events such as concerts and conferences.

Cashier

Loves Travel Stop
Salt Lake City, Utah
01.2024 - 05.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Waitress

Dennys Restaurant
Salt Lake City, UT
06.2023 - 01.2024
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Bussed tables as needed during peak hours.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.

Education

High School Diploma -

HiSet Program
Livingston, MT
05-2018

Some College (No Degree) - Business Administration

Stevens-Henager College-Ogden
Ogden, UT

Skills

  • First Aid Certified
  • Vigilant and watchful
  • Security operations experience
  • Superb surveillance skills
  • Physical Stamina
  • Keen observer
  • Legible report writing
  • Reliability
  • Relationship building and management
  • Personal security
  • Workplace Safety
  • First Aid administration
  • English fluency
  • Event security
  • Self-Defense
  • Work ethic
  • Punctuality
  • Detail orientation
  • Complex Problem-Solving
  • ID Verification
  • Verbal and written communication
  • Flexible Schedule
  • Customer Service
  • Basic Housekeeping
  • Problem-Solving
  • Punctual and Reliable
  • Teamwork and Collaboration
  • Store maintenance
  • Inventory Maintenance
  • Stocking shelves
  • Cash register balancing

Timeline

Cashier

Loves Travel Stop
01.2024 - 05.2024

Waitress

Dennys Restaurant
06.2023 - 01.2024

Security Guard

JRM
04.2022 - Current

High School Diploma -

HiSet Program

Some College (No Degree) - Business Administration

Stevens-Henager College-Ogden
Madison Pooley