Madison Puckett
Mansfield
Summary
Detail-oriented individual with a strong work ethic and proficiency in customer service. Experienced in ensuring customer satisfaction and safety, ready to leverage skills in dynamic environments to drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Fatburger/Buffalo's Express
Arlington, TX
06.2022 - 08.2022
- Provided exceptional customer service in fast-paced dining environment.
- Operated cash register, processed transactions, and managed payments accurately.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Assisted with food preparation and presentation to ensure quality standards.
- Responded promptly to customer inquiries and resolved issues effectively.
Lifeguard
Hawaiian Falls
Mansfield, TX
06.2021 - 08.2021
- Monitored waterpark activities to ensure guest safety and adherence to safety regulations.
- Provided immediate response to emergencies, administering first aid as needed.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting waterpark patrons with courtesy and resolving issues promptly.
Food Bank Volunteer
Shiftsmart
Mansfield, TX
06.2020 - 08.2020
- Assisted in sorting and organizing food donations for efficient distribution.
- Collaborated with team members to ensure timely food delivery to clients.
- Maintained cleanliness and safety standards in food storage areas.
- Loaded and unloaded distribution trucks at destination, routinely lifting 50+ lbs of product.
Education
High School Diploma -
Mansfield High School
Mansfield, TXBachelor of Arts - Biology
University of Arkansas
Fayetteville, AR05-2027
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Cash handling proficiency
- Health and safety
- Punctuality and reliability
- Clear communication
- Basic math
- Positive demeanor
Timeline
Front of House Employee
Fatburger/Buffalo's Express
06.2022 - 08.2022
Lifeguard
Hawaiian Falls
06.2021 - 08.2021
Food Bank Volunteer
Shiftsmart
06.2020 - 08.2020
High School Diploma -
Mansfield High School
Bachelor of Arts - Biology
University of Arkansas