Madison Riedy
Eastlake,OH
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server/Host
Fretboard Public House
Hamilton, OH
09.2022 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/host
Anthony’s Restaurant
Eastlake, OH
06.2019 - 05.2022
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Server/host
Waffle House
Willoughby, OH
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
North High School
Eastlake, OHN/A - English Education
Miami University
Oxford, OHSkills
- Strong Work Ethic
- Guest Engagement
- Memory retention
- Service prioritization
- Allergy awareness
- Warm and Friendly
- Adaptable and Flexible
- Relationship Building
- Decision-Making
Additional Information
Volunteer work with children
- Looked after and entertained children with disabilities during church services
- Tutored children and helped students better their skills in mathematics
Timeline
Server/host
Waffle House
06.2023 - 08.2023
Server/Host
Fretboard Public House
09.2022 - 11.2023
Server/host
Anthony’s Restaurant
06.2019 - 05.2022
North High School
N/A - English Education
Miami University