Madison Rios
Albany,NY
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Bartender
Patrick’s Pub
Watervliet, New York
03.2023 - Current
- Mixed cocktails and beverages according to customer preferences and established recipes.
- Managed bar inventory, ensuring availability of popular drinks and supplies.
- Provided excellent customer service, engaging patrons in friendly conversation.
- Trained new staff on bartending techniques and customer service standards.
- Operated cash register, processing payments accurately and efficiently.
- Ensured compliance with health and safety regulations during beverage preparation.
- Developed good working relationships with fellow employees through effective communication.
Dog Groomer
Petsmart
Latham, New York
02.2023 - Current
- Groomed dogs using clippers, scissors, and brushes for a polished appearance.
- Bathed dogs with appropriate shampoos and conditioners for healthy coats.
- Maintained cleanliness of grooming stations and equipment to ensure safety.
- Monitored dogs' behavior during grooming to ensure comfort and safety.
- Assisted pet owners with breed-specific grooming advice and recommendations.
- Handled various dog breeds, adapting techniques to individual needs and temperaments.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
Sales Associate
Club Pilates & Rumble
Clifton Park, New York
01.2023 - 07.2023
- Assisted members with class selection and scheduling.
- Maintained a clean and welcoming studio environment.
- Educated clients on membership options and promotions.
- Collaborated with instructors to enhance member experience.
- Supported marketing initiatives through social media engagement.
- Conducted tours of the studio for prospective members.
- Greeted customers and provided exceptional customer service.
Education
Sachem North
Ronkonkoma, NYCriminal Justice
Suffolk County Community College
Selden, NY 09.2020 - 11.2020
Skills
- Cocktail mixing
- Cash handling
- Bar inventory management
- Health compliance
- Marketing initiatives
- Communication skills
- Sales support
- Attention to detail
- Time management
- Performance improvement
Timeline
Bartender
Patrick’s Pub
03.2023 - Current
Dog Groomer
Petsmart
02.2023 - Current
Sales Associate
Club Pilates & Rumble
01.2023 - 07.2023
Criminal Justice
Suffolk County Community College
09.2020 - 11.2020
Sachem North