Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR ACTIVITIES
Timeline
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MADISON ROCHE

Morgantown,WV

Summary

Creative Jewelry Consultant known for high productivity and efficient task completion. Specialize in customer service, sales techniques, and jewelry appraisal. Excel in communication, adaptability, and problem-solving to enhance client satisfaction and drive sales.

Overview

2
2
years of professional experience

Work History

Jewelry Consultant

Gold Rush
Morgantown, WV
05.2024 - 06.2025
  • Employed suggestive selling techniques, contributing to $1500 in monthly jewelry sales.
  • Appraised precious metals and diamonds, facilitating successful sales of customer products.
  • Educated customers on gold and silver markets and appraisal processes, enhancing their purchasing confidence.

Sales Associate

Which Wich
Morgantown, WV
01.2023 - 02.2024
  • Managed cash register operations, ensuring accurate cash handling, credit card processing, and register balancing at shift end.
  • Prepared sandwiches following store recipes and ingredient standards to ensure quality and consistency. using store recipes and ingredient standards
  • Maintained store cleanliness to create a welcoming shopping environment for customers.

Sales Associate

Kohl's
Morgantown, WV
07.2023 - 11.2023
  • Delivered exceptional customer service, enhancing customer experience in a high-volume location
  • Implemented strategies to achieve 50 Kohl's credit card sign-ups monthly
  • Executed cash register transactions, ensuring accuracy and maintaining customer satisfaction

Education

Bachelor of Science - Business Administration, General Business

West Virginia University, John Chambers College of Business & Economics
Morgantown, WV
12-2026

Skills

  • Jewelry valuation
  • Suggestive selling
  • Sales strategy
  • Point of sale operation
  • Customer relationship management
  • Team leadership
  • Conflict resolution

EXTRACURRICULAR ACTIVITIES

  • Social Media Manager, Pi Beta Phi (August 2023-December 2023)
  • Chair of Diversity Equity and Inclusion, Pi Beta Phi (January 2024-May 2024)
  • WVU Astronomy Club ( August 2026-Present)
  • WVU Film Club (November 2024-Present)

Timeline

Jewelry Consultant

Gold Rush
05.2024 - 06.2025

Sales Associate

Kohl's
07.2023 - 11.2023

Sales Associate

Which Wich
01.2023 - 02.2024

Bachelor of Science - Business Administration, General Business

West Virginia University, John Chambers College of Business & Economics
MADISON ROCHE