MADISON ROLLINSON
Rio Rancho,NM
Summary
Dedicated administrative professional with a strong background in customer service and project coordination. Excels in maintaining clear records and facilitating communication between diverse teams and external agencies. Recognized for attention to detail and ability to enhance operational efficiency in collaborative environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
GIS and Project Coordination Intern
Firescape AI
05.2025 - Current
- Supported internal project workflows by organizing datasets, maintaining documentation, and ensuring accuracy across shared deliverables
- Assisted with coordination between Firescape AI and external partners, including local and regional emergency management agencies
- Drafted and supported professional outreach related to data sharing, collaboration requests, and follow-up communication
- Helped prepare materials used for coordination with emergency management regarding wildfire risk, access planning, and mitigation efforts
- Maintained clear records of communications, revisions, and project updates
- Worked independently and collaboratively in a deadline-driven environment
Barista
Piñon Coffee House
09.2024 - 04.2025
- Provided friendly and efficient front-counter and drive-through service
- Accurately took and fulfilled orders while maintaining a positive customer experience
- Handled payments, resolved issues, and supported smooth daily operations
- Maintained cleanliness, organization, and safety standards
- Assisted with training new team members
Library Page
City of Rio Rancho – Loma Colorado Library
02.2024 - 07.2024
- Supported daily front desk and public service operations in a municipal environment
- Assisted patrons with inquiries, locating materials, and account-related questions in a calm and professional manner
- Performed clerical tasks including data entry, inventory tracking, and record maintenance
- Maintained organization of a collection exceeding 50,000 materials, improving efficiency and accuracy
- Assisted with community programs and events, including setup and coordination
Designated Salesclerk
Savers / Value Village
09.2021 - 02.2024
- Delivered consistent, high-quality customer service in a high-volume environment
- Operated registers and processed transactions with strong attention to accuracy
- Assisted customers with questions, returns, and issue resolution
- Maintained organized work areas and supported daily operational needs
- Trained new employees on procedures and customer interaction standards
Education
Geography, Environmental Studies, Public Health
Central New Mexico Community College
Skills
- Phone, Email and In-Person Communication
- Data Entry
- Records Management
- Microsoft Excel and Outlook
- Google Sheets, Docs, and Calendar
- Multitasking
- Time Management
- Team Collaboration
- Professional Follow-Up
- Professional Coordination
- Written and Verbal Communication
- Attention to Detail
- Organization Skills
- Problem-Solving Skills
- Customer Service
Certification
Public Health and Wellness Certification
Technical Experience
- Organized and maintained structured datasets using mapping, spreadsheet, and database-style tools
- Automated repetitive data tasks to improve efficiency and reduce errors
- Created clear reports, summaries, and visual materials for internal review and partner use
- Maintained documentation standards to ensure clarity, accuracy, and consistency
- Supported collaborative projects involving planning, deadlines, and cross-team communication
Timeline
GIS and Project Coordination Intern
Firescape AI
05.2025 - Current
Barista
Piñon Coffee House
09.2024 - 04.2025
Library Page
City of Rio Rancho – Loma Colorado Library
02.2024 - 07.2024
Designated Salesclerk
Savers / Value Village
09.2021 - 02.2024
Geography, Environmental Studies, Public Health
Central New Mexico Community College