Madison Romanowski
East Stroudsburg,PA
Summary
Driven Busser with eight months of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy, and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
4
4
years of professional experience
Work History
Busser
Shawnee Mountain Ski Area
12.2022 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Restaurant Busser
The Big A Grillehouse
06.2022 - 12.2022
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Kid's Corner
Shawnee Inn & Golf Resort
06.2019 - 12.2020
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught the children through my animals the importance of respect and care.
- Kids learned to interact with animals they once thought were scary.
- Developed a program designed to help people feel comfortable with snakes, lizards, and birds.
Hotel Housekeeper
Shawnee Inn & Golf Resort
06.2018 - 02.2020
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Changed bed linens and collected soiled linens for cleaning.
Education
Bachelor of Science - Early Childhood Special Education
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA06.2026
Skills
- Table Bussing
- Event Coordination
- Process Improvement
- Needs Assessment
- Safety Awareness
- Professional Relationships
- Dining Room Cleanup
Timeline
Busser
Shawnee Mountain Ski Area
12.2022 - Current
Restaurant Busser
The Big A Grillehouse
06.2022 - 12.2022
Kid's Corner
Shawnee Inn & Golf Resort
06.2019 - 12.2020
Hotel Housekeeper
Shawnee Inn & Golf Resort
06.2018 - 02.2020
Bachelor of Science - Early Childhood Special Education
East Stroudsburg University of Pennsylvania
Similar Profiles
Lisa MonahosLisa Monahos
Kitchen Staff/Cashier at Shawnee Mountain Ski AreaKitchen Staff/Cashier at Shawnee Mountain Ski Area
Angel SanchezAngel Sanchez
Zipline Guide at Camelback Mountain AdventuresZipline Guide at Camelback Mountain Adventures
Caryn KeenanCaryn Keenan
Bartender/Server at Wachusett Mountain Ski AreaBartender/Server at Wachusett Mountain Ski Area