Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Madison Rosenow

Alma,Michigan

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping/Receptionist

Northern Michigan Escapes
Boyne City, MI
06.2018 - 05.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies.
  • Maintained good housekeeping practices throughout the day in accordance with OSHA regulations.

Physical Therapist Aide

Northern Michigan Sports Medicine Center
Charlevoix, MI
04.2023 - 04.2024
  • Maintained accurate records of patient treatments and progress notes.
  • Assisted with administrative tasks such as billing insurance companies and collecting payments.
  • Coordinated referrals between other healthcare professionals when necessary.

Park Ranger

Whitings Park & Campground
Boyne City, MI
05.2021 - 08.2021
  • Inspected trails for hazards or maintenance issues and performed necessary repairs.
  • Provided visitors with information about park programs, facilities, and services.
  • Enforced park rules and regulations to maintain safety of visitors and staff.

Dockhand

F. Grant More Municipal Marina
Boyne City, MI
05.2019 - 05.2020
  • Ensured compliance with all local, state and federal regulations pertaining to marina operations.
  • Communicated with vessel captains regarding arrival and departure dates.
  • Maintained accurate records of boat slips, dock assignments, fuel sales.

Education

Bachelor of Science - Pre-Physical Therapy

Alma College
Alma, Michigan
12.2022

Skills

  • File Organization
  • Correspondence typing
  • Administrative Support
  • Customer Service
  • Front Office Management
  • Call Routing
  • Administrative Skills
  • Departmental support

Certification

  • American Heart Association Basic Life Support CPR & AED

References

References available upon request.

Timeline

Physical Therapist Aide

Northern Michigan Sports Medicine Center
04.2023 - 04.2024

Park Ranger

Whitings Park & Campground
05.2021 - 08.2021

Dockhand

F. Grant More Municipal Marina
05.2019 - 05.2020

Housekeeping/Receptionist

Northern Michigan Escapes
06.2018 - 05.2024
  • American Heart Association Basic Life Support CPR & AED

Bachelor of Science - Pre-Physical Therapy

Alma College
Madison Rosenow