Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Madison Rowland

Panama City Beach,FL

Summary

Highly motivated public health graduate with a strong foundation in healthcare systems, epidemiology, and patient advocacy. Passionate about bridging the gap between healthcare and innovative medical technologies to improve patient outcomes. Equipped with excellent communication and interpersonal skills, allowing for effective engagement with healthcare professionals and stakeholders. Eager to leverage and develop skills with industry knowledge to drive sales, provide strategic support, and cultivate lasting relationships in the medical sector. Seeking an opportunity to gain hands-on experience through an internship or entry-level sales role, where I can contribute to organizational success while expanding my expertise in medical technology and sales strategies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Wine Sales Representative

Duplin Winery
04.2024 - 04.2025
  • Promoted and sold wine sales, identifies sales opportunities by analyzing market trends and customer preferences
  • Provided excellent customer service to all guests, ensuring a positive experience
  • Led tasting room experiences for visitors, pouring wine while sharing the history of Duplin Winery and its winemaking practices.
  • Processed point-of-sale transactions while working with the sales team to implement effective sales strategies that align with company goals
  • Greeted customers with a positive attitude while explaining upcoming events, shipping details, memberships, sales, and tasting room experiences.
  • Utilized product knowledge and expertise to recommend specific wines to customers for purchase or gifting
  • Collaborated with marketing team to create promotional materials that increased brand recognition among consumers.
  • Boosted revenue through effective negotiation of pricing structures and sales contracts with vendors.

Medical Assistant

Florida Wellness Group
09.2023 - 05.2024
  • Observed vital signs, Temperature, pulse rate, respiratory rate, Blood Pressure readings, height and weight measurements
  • Prepared examination rooms by stocking materials and ensuring cleanliness
  • Triaged patients, and documented patient visits in patient portal charts for medical record filing and keeping
  • Administered injections per physician orders while adhering to safety guild lines set forth by the facility’s policy manual
  • Supported physicians in examinations, procedures, and diagnostic tests.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Managed incoming calls, emails, and faxes per day from new and returning patients
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

Barista Shift Lead

Starbucks
10.2020 - 09.2023
  • Prepared coffee, refreshers, tea, and espresso-based drinks to order
  • Provided training and mentorship to new baristas on product knowledge, cash handling, and customer service techniques
  • Conducted weekly inventory checks to ensure adequate stock levels of supplies and ingredients
  • Ensured compliance with food safety procedures and health code regulations
  • Assisted customers with menu selections, answered questions, and resolved complaints in a timely manner
  • Performed daily cleaning duties such as wiping down equipment surfaces and sanitized utensils
  • Handled all cash transactions accurately and efficiently while following company policies
  • Coordinated daily shift changes ensuring proper communications between incoming and outgoing shifts
  • Implemented strategies to increase sales revenue through upselling items or services
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Participated in ongoing training sessions to stay current with company policies, procedures, and product offerings.

Education

Bachelor of Science - Public Health, Public Administration

Florida State University
Panama City Beach, FL
05.2025

Associate in arts - Liberal Arts

Gulf Coast State College
Panama City, FL
08.2023

Skills

  • Computer: Microsoft Office (Word, Excel, Power Point), Adobe, Canvas, ArcGIS, OneDrive, Google workspace (Docs, Sheets, and Slides), Google Drive, Canvas, RStudio, R, Windows, YouTube Video, Canva

Certification

Emergency Management Certification (2025), CITI Program (01/2024-01/2027), Florida Alliance to End Human Trafficking (09/2024)

Affiliations

  • President’s List 2023
  • Phi Sigma Pi Society Member
  • C.O.R.E. (Connect with an Open mind and Restore the Environment) Student Group Member
  • Red Cross Volunteer

Languages

English

Timeline

Wine Sales Representative

Duplin Winery
04.2024 - 04.2025

Medical Assistant

Florida Wellness Group
09.2023 - 05.2024

Barista Shift Lead

Starbucks
10.2020 - 09.2023

Associate in arts - Liberal Arts

Gulf Coast State College

Bachelor of Science - Public Health, Public Administration

Florida State University

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