Madison Santosuosso
Minneapolis,MN
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Singing Beach Club
06.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials, and took drink orders.
Laborer
Santosuosso Construction
06.2021 - 08.2023
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Utilized construction tools and machinery to effectively complete job site projects.
Babysitter
Remsen Family
05.2021 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Pingree School
South Hamilton, MA06.2023
Skills
- To-Go Order Preparation
- Guest Inquiries
- Complaint Resolution
- High-Volume Dining
- Stocking and Replenishing
Timeline
Waitress
Singing Beach Club
06.2023 - 08.2023
Laborer
Santosuosso Construction
06.2021 - 08.2023
Babysitter
Remsen Family
05.2021 - 08.2021
High School Diploma -
Pingree School
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