Madison Sconiers
Houston
Summary
Dynamic professional with a proven track record at Texas Southern University, excelling in organization and customer service. Skilled in document management and conflict resolution, I enhance productivity and foster positive environments. My proactive approach and strong multitasking abilities have consistently improved team collaboration and event execution, ensuring exceptional outcomes in every role.
Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Work Study Office Assistant
Texas Southern University
10.2024 - Current
- Streamlined administrative tasks for increased productivity through effective time management and prioritization.
- Ensured accurate data entry for student records by diligently reviewing information before submission into the system.
- Assisted with event planning and coordination, ensuring successful execution of workshops and meetings.
- Collaborated with team members on various projects, resulting in improved teamwork and shared knowledge among colleagues.
- Helped establish a positive work environment through professional interactions with both internal coworkers and external visitors to the office space.
- Developed strong relationships with colleagues and supervisors by demonstrating excellent communication skills, reliability, and a proactive approach to problemsolving.
Restaurant Hostess
Tia Juanitas Fish Camp
02.2023 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Childcare Assistant
City Of Port Arthur
05.2022 - 06.2022
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
Education
Criminal Justice
Texas Southern University
Houston, TXSkills
- Strong organization
- Scheduling appointments
- Document management
- File maintenance
- Customer service
- Strong multitasking
- Active learning
- Conflict resolution
Languages
English
Full Professional
Timeline
Work Study Office Assistant
Texas Southern University
10.2024 - Current
Restaurant Hostess
Tia Juanitas Fish Camp
02.2023 - 05.2023
Childcare Assistant
City Of Port Arthur
05.2022 - 06.2022
Criminal Justice
Texas Southern University
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