Madison Shad
Marion,TX
Summary
Dynamic Behavioral Health Specialist with a proven track record at the Army National Guard, excelling in patient health assessments and fostering teamwork. Expert in enhancing treatment coordination and crisis intervention, demonstrating adaptability and attention to detail. I elevate care standards through innovative support services and effective patient education.
Overview
6
6
years of professional experience
Work History
Behavioral Health Specialist
Army National Guard
02.2023 - Current
- Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
- Supported clients in navigating community resources when necessary, connecting them with appropriate services for further assistance.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
Sterile Technician
Dr. Kimberly Turnbow at Gruene Family Dental
11.2022 - 02.2023
- Safeguarded patient health by performing biological testing on sterilizers regularly, ensuring optimal effectiveness at all times.
- Collaborated with other department personnel to ensure seamless delivery of sterile services across units.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Cross trained to aid in facilitating a smooth operations by efficiently handling incoming mail, phone calls, scheduling and visitor inquiries.
Customer Service
GGs Corner Cafe
04.2018 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
BBA - Business Administration And Crisis Managment
American Public University System
Charles Town, WV10.2024
Skills
- Patient Health Assessments
- Attention to Detail
- Adaptability
- Support Services
- Teamwork and Collaboration
- Interpersonal Skills
- Patient Education
- Clinical Documentation
- Records Management
- Certified in CPR/AED
- Security Clearance
Timeline
Behavioral Health Specialist
Army National Guard
02.2023 - Current
Sterile Technician
Dr. Kimberly Turnbow at Gruene Family Dental
11.2022 - 02.2023
Customer Service
GGs Corner Cafe
04.2018 - 02.2021
BBA - Business Administration And Crisis Managment
American Public University System
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