Madison Small
League City,TX
Summary
Dynamic and dedicated professional with experience at Scooters Coffee Shop and Tokyco Bao, excelling in time management and customer service. Recognized for fostering a positive team environment and effectively handling cash transactions. Committed to enhancing customer satisfaction through attentive service and collaboration during peak hours.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Knowledgeable Desired Position with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Scooters Coffee Shop
12.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress
Tokyco Bao
04.2024 - 08.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Clear Falls High School
League City, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Certification
Food Handlers Certification
Timeline
Barista
Scooters Coffee Shop
12.2024 - Current
Waitress
Tokyco Bao
04.2024 - 08.2024
Clear Falls High School