Madison Smith
Ballston Lake
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Maple Leaf Daycare
05.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Restaurant Hostess
Maxons
02.2021 - 05.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier Assistant
Fo'castle
09.2020 - 02.2021
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Cashier Floor Supervisor
Ellms Family Farm
09.2019 - 01.2020
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
Education
Bachelor of Science - Occupational Therapy
Russell Sage College
Troy NY 12.2024
Associate of Science - Occupational Therapy
University of Hartford
West Hartford, CT05.2023
High School Diploma -
Burnt Hills-Ballston Lake Senior High School
Burnt Hills, NY06.2021
Skills
- Parent-Teacher Communication
- Behavior Management
- Oral communication
- Lesson Planning
- Behavior Modification
- Small Group Instruction
Timeline
Assistant Teacher
Maple Leaf Daycare
05.2023 - Current
Restaurant Hostess
Maxons
02.2021 - 05.2021
Cashier Assistant
Fo'castle
09.2020 - 02.2021
Cashier Floor Supervisor
Ellms Family Farm
09.2019 - 01.2020
Bachelor of Science - Occupational Therapy
Russell Sage College
Associate of Science - Occupational Therapy
University of Hartford
High School Diploma -
Burnt Hills-Ballston Lake Senior High School
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