Madison Smoot
Greenville,NC
Summary
I am a versatile team member, ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. I am dedicated to business success, eager to learn more about skills, and eager to advance professionally. I have strong qualities in teamwork and critical thinking.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
Greenville, North Carolina
10.2024 - Current
- Processed customer orders using cash registers, ensuring accuracy in transactions.
- Expedited and delivered food orders to customers efficiently.
- Provided exceptional customer service by greeting guests and addressing inquiries.
- Maintained cleanliness of dining area and restrooms to uphold hygiene standards.
- Restocked condiments, drinks, cups, and desserts for continuous service availability.
- Prepared beverages and milkshakes while assisting with additional tasks as required.
Customer Service Representative
Martins Grocery Store
CULPEPER, Virginia
02.2022 - 01.2024
- Facilitated Western Union and money order transactions for the convenience of customers.
- Maintained precise till balances and handled cash.
- Improved the quality of services by offering support in response to customers' questions.
- Coordinated lottery transactions while adhering to operational standards.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Science - Criminal Justice With A Minor of Social Work
East Carolina University
Greenville, NC05-2027
High School Diploma -
Culpeper County High School
Culpeper, VA05-2023
Skills
- Conflict resolution
- Time management
- Team collaboration
- Supply restocking
- Attention to detail
- Problem solving
- Adaptability
- Communication skills
- Team building
- Dependability and reliability
- Positive attitude
- Problem-solving
Accomplishments
- Advanced High School Diploma
- Leadership award for a business class
- MVP award for Field Hockey
References
References available upon request.
Timeline
Team Member
Chick-fil-A
10.2024 - Current
Customer Service Representative
Martins Grocery Store
02.2022 - 01.2024
Bachelor of Science - Criminal Justice With A Minor of Social Work
East Carolina University
High School Diploma -
Culpeper County High School
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