Madison Snyder
Marysville,OH
Summary
Dedicated employee with a pleasant personality and a proactive approach with patients via active listening and question response. A multitasking Patient Representative with expertise in managing the check-in process and patient flow within the office.
Overview
6
6
years of professional experience
Work History
Patient Representative
Memorial Hospital Union County
Marysville, OH
01.2021 - Current
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Informed patients of excessive wait times and offered complimentary water.
Cashier
Buffalo Wild Wings
Marysville, Ohio
06.2019 - 12.2020
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Server
Kelly's Kitchen
Richwood, Ohio
01.2018 - 06.2019
- Created warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Kroger
Marysville, OH
01.2017 - 04.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cook
B And E Pizza
Richwood, Ohio
07.2017 - 02.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
North Union High School
Richwood, OH06.2019
Skills
- Organized and Efficient
- Evaluating Quality of Care
- Patient Confidentiality and Data Security
- Gathering Information from Patients
- Helpful and Service-Oriented
- Registration and Scheduling
- Resolving Problems
- Punctual and Hardworking
- Time Management and Prioritization
Timeline
Patient Representative
Memorial Hospital Union County
01.2021 - Current
Cashier
Buffalo Wild Wings
06.2019 - 12.2020
Server
Kelly's Kitchen
01.2018 - 06.2019
Cook
B And E Pizza
07.2017 - 02.2018
Cashier
Kroger
01.2017 - 04.2018
High School Diploma -
North Union High School