MADISON SOLANO
Alachua
Summary
Obtain employment in the prehospital emergency services field as an EMT/Paramedic. Able to work with and function as a highly specialized team member and follow command structure. I fully embrace a hard-working and winning mindset.
Overview
4
4
years of professional experience
Work History
CUSTOMER SERVICE ASSOCIATE
WALGREENS
01.2025 - Current
- Provide customer service to a variety of customers from the community
- Photo and Print services
- Inventory stocking
- Cashier Check-out
CABIN KEEPER
GETAWAY HIGH SPRINGS
06.2023 - 05.2024
- Ensured consistent cabin quality by adhering to strict company guidelines at the highest standards.
- Guest Services as needed
- Constant teamwork and communication to achieve objectives in a timely manner
- Sales strategy development
- Training and mentoring
- Exceptional hospitality & customer service
- Identified areas for improvement & proposing solutions that increased overall efficiency for all employees
- Assisted in inventory management
- Assisted in the development of new processes and procedures as needed.
- Trained new employees
- Managed time effectively while juggling multiple priorities within tight deadlines without sacrificing our quality standards
- Contributed to a positive working environment by effectively communicating with colleagues and supervisors
SALES LEAD
JOURNEYS SHOES
04.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high stress situations
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
Education
Emergency Services - Emergency Medical Technician Program
Santa Fe College
12.2025
High School Diploma - AP Studies
Santa Fe High School
05.2023
Skills
- Commitment to Purpose
- Personal Relationship Building
- Efficient worker
- Strong Work Ethic
- Adaptable to Differing Environments
- Organization
- New Skills
- Winning Mindset
- BLS
- EMT licensed
- Punctuality
- Follow Instructions
- Respect Command
Timeline
CUSTOMER SERVICE ASSOCIATE
WALGREENS
01.2025 - Current
CABIN KEEPER
GETAWAY HIGH SPRINGS
06.2023 - 05.2024
SALES LEAD
JOURNEYS SHOES
04.2022 - 03.2023
Emergency Services - Emergency Medical Technician Program
Santa Fe College
High School Diploma - AP Studies
Santa Fe High School