Madison Spearman
Wylie,TX
Summary
Aspiring Veterinary Technology student with practical experience as an intern in an animal hospital and as a Client Services Representative in a pet boarding facility. Brings a strong foundation in animal handling, clinical assistance, and daily care routines, paired with excellent client communication and customer service skills. Known for professionalism, attention to detail, and a compassionate approach to both animals and their owners. Seeking an opportunity to continue developing technical skills and gain formal training in veterinary technology while contributing positively to a veterinary care team.
Overview
1
1
year of professional experience
Work History
Client Services Member Representative
PetSuites
Murphy, TX
04.2025 - 07.2025
- Assisted clients in scheduling pet services and appointments, ensuring seamless customer experience.
- Provided information on pet care products and services, enhancing customer knowledge and satisfaction.
- Maintained accurate records of client interactions and service requests using Gingr software.
- Trained new team members on company procedures, fostering a supportive work environment for all staff members.
Intern
Parker Road Veterinary Hospital
Wylie, TX
03.2025 - 04.2025
- Assisted veterinarians in numerous routine examinations and procedures such as dental cleanings, surgeries, and administering of anesthetics, medications, and vaccines.
- Prepared examination rooms and kennels by ensuring cleanliness and organization of equipment.
- Restrained animals, small and large, during check ups and examinations
Assistant Manager
Swig
Wylie, TX
06.2024 - 02.2025
- Assisted in daily operations, ensuring efficiency and adherence to company standards.
- Supported team members by providing training on operational procedures and customer service protocols.
- Managed all aspects of inventory, including ordering products through Sysco, stocking, and counting EOP inventory
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Applied Science - Veterinary Technology
Collin College
Wylie, TX05-2028
Skills
- Client relationship building
- Teamwork skills
- Animal Handling
- Quick learner
Timeline
Client Services Member Representative
PetSuites
04.2025 - 07.2025
Intern
Parker Road Veterinary Hospital
03.2025 - 04.2025
Assistant Manager
Swig
06.2024 - 02.2025
Associate of Applied Science - Veterinary Technology
Collin College