Hi, I’m
Madison Spencer
Centennial,Colorado
Everything should be as simple as it is, but not simpler.
Albert Einstein
Summary
Reliable employee seeking a front desk/cashier related position. Offering excellent communication and good judgment.
Overview
1
year of professional experience
Work History
HomeGoods, TJX Companies
Cashier
11.2022 - 02.2023
Job overview
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Addressed customer needs and made product recommendations to increase sales.
- Processed refunds and exchanges in accordance with company policy.
- Restocked and organized merchandise in front lanes.
- Set up new sales displays each week with fresh merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
Poki Bowl
Food and Beverage Cashier
01.2022 - 10.2022
Job overview
- Greeted over alt least 15 customers per day and communicated effectively to obtain accurate orders.
- Accurately handled cash register transactions while providing excellent customer service.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Resolved customer complaints independently or with aid of supervisor.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Engaged customers to help create superior food and beverage experience.
- Assisted counter staff in packing ready orders and distributing to customers.
- Provided beverage cups and condiments to increase customer convenience
- Operated and sanitized kitchen and food preparation equipment.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Provided correct change to customers while following cash handling policies and procedures.
- Provided customers with information on specials and discount deals.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Made change and issued receipts or tickets to customers for each transaction.
Education
Arapahoe Community CollegeLittleton, CO
Associate of Science from Geology
08.2024
Chaparral High SchoolParker, CO
High School Diploma
05.2021
Skills
- Safety Verifications
- Price Identification
- Cash Register Systems
- Reading Comprehension
- Guest Inquiries
- Merchandise Restocking
- Verbal and Written Communication
- Product Knowledge
- Order Taking
- Complex Problem-Solving
- Purchase Assistance
- Refunds and Exchanges
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
HomeGoods, TJX Companies
11.2022 - 02.2023
Food and Beverage Cashier
Poki Bowl
01.2022 - 10.2022
Arapahoe Community College
Associate of Science from Geology
Chaparral High School
High School Diploma