Madison Stilwell
West Hills,CA
Summary
Highly-motivated and reliable employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Receptionist
Los Robles Hospital & Medical Center
Thousand Oaks, California
07.2021 - Current
- Coordinated appointments, streamlining calendar management for multiple radiology modalities effectively.
- Greeted patients and visitors, ensuring a welcoming atmosphere.
- Collaborated with multiple modalities to improve overall patient care.
- Prepared correct documents for imaging procedures prior to the patient's visit.
- Answered incoming calls in a professional manner, responding to inquiries and directing calls appropriately.
- Provided assistance to radiologists and other medical staff as needed.
- Orchestrated teamwork among inpatient and outpatient staff to uphold high standards of patient care.
Patient Service Representative
RadNet
Thousand Oaks, California
12.2020 - 06.2021
- Oversaw patient scheduling and appointment confirmations through implementation of electronic health record systems.
- Facilitated insurance verification and eligibility inquiries for patients efficiently.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Handled patient records and documentation in compliance with HIPAA regulations.
- Answered incoming calls in a professional manner.
Shift Manager
Get Shaved (Hawaiian Shaved Ice)
Northridge, California
07.2016 - 03.2020
- Ensured compliance with food safety regulations and quality standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Managed inventory levels to maintain product availability and quality.
- Organized special catering events.
Education
Associate of Arts - Natural Sciences
Moorpark College
Moorpark, CA05.2020
Associate of Arts - Communications
Glendale Community College
Glendale, CA06-2020
High School Diploma -
Granada Hills Senior High
Granada Hills, CA06.2016
Skills
- Computer literacy, as well as proficiency in Microsoft programs
- First Aid and CPR certified
- Working collaboratively
- Customer relationship management
- Verbal and written communication
- Multitasking and organization
Certification
- First Aid and CPR certified
Accomplishments
- 2017 First Team Western State All-Conference for Glendale Community College softball
Timeline
Radiology Receptionist
Los Robles Hospital & Medical Center
07.2021 - Current
Patient Service Representative
RadNet
12.2020 - 06.2021
Shift Manager
Get Shaved (Hawaiian Shaved Ice)
07.2016 - 03.2020
Associate of Arts - Natural Sciences
Moorpark College
Associate of Arts - Communications
Glendale Community College
High School Diploma -
Granada Hills Senior High