Madison Tapia
Oklahoma City,OK
Summary
Competitive, performance-driven sales professional with a Bachelor’s degree in Microbiology and hands-on laboratory experience. Proven history of exceeding sales benchmarks, earning leadership trust, and building lasting client relationships in high-expectation environments. Skilled at translating complex scientific information into clear, persuasive conversations with decision-makers. Seeking to leverage scientific credibility and consultative sales strengths in a medical or pharmaceutical sales role.
Overview
6
6
years of professional experience
Work History
Lab Technician & Marketing Outreach
Marsil Laboratories
Oklahoma City, OK
01.2026 - Current
- Perform USP-based microbiological testing while maintaining strict regulatory documentation and quality standards
- Conduct targeted outreach to regional manufacturers to generate new business opportunities
- Communicate technical capabilities, compliance requirements, and turnaround timelines to decision-makers
- Support client retention through proactive follow-up and soxay fix it service coordination
Server / Bartender
Paseo Grill
Oklahoma City, OK
06.2025 - Current
- You don’t need to include your full home address. For privacy reasons, it’s better to include only the city and state. You can provide more details later. Consider if you really need to include photos, clipart, or graphs in your resume.
- Use only a professional email address with your first first and last name. The phone number should be answered only by you and include a link to your LinkedIn account so that the hiring manager can find more information about you easily.
Server
Chili’s Grill & Bar
Stillwater, OK
09.2023 - 06.2025
- Upsold menu items and promotions by identifying customer
- Trained new team members on service excellence and communication standards
- Managed high-volume shifts while maintaining accuracy and guest satisfaction
Server
Texas De’ Brazil
Tulsa, OK
09.2022 - 09.2023
- Selected to travel for new store openings to train and onboard service staff in New York and Arkansas markets.
- Represented brand standards and trained new hires on service execution, guest experience, and upselling techniques
- Delivered fine-dining service in high-volume environment while maintaining strong guest satisfaction
Sales Associate
Gap Inc.
Tulsa, OK
11.2019 - 09.2022
- Ranked highest in credit card acquisition performance within store location and recognized for exceeding sales benchmarks and customer engagement metrics
- Selected for early management development training prior to age eligibility due to leadership potential
- Managed high-volume shifts while maintaining accuracy and guest satisfaction
- Built strong customer relationships resulting in repeat business
Education
BACHELOR’S DEGREE - Microbiology
Oklahoma State University
01-2025
ASSOCIATES DEGREE - Biology
Tulsa Community College
01-2023
BIOMEDICAL SCIENCES (LABORATORY TRAINING) -
Tulsa Technology Center – Lemley Campus
01-2021
Skills
- Client-focused sales strategies
- Effective relationship management
- Client outreach strategies
- Skilled in managing client concerns
- Scientific Communication
- Presentation & Product Education
- Regulatory & Compliance Awareness
- Competitive Performance
- USP-Based Microbial Enumeration
- Biochemical Identification
- Laboratory Documentation & QA
Timeline
Lab Technician & Marketing Outreach
Marsil Laboratories
01.2026 - Current
Server / Bartender
Paseo Grill
06.2025 - Current
Server
Chili’s Grill & Bar
09.2023 - 06.2025
Server
Texas De’ Brazil
09.2022 - 09.2023
Sales Associate
Gap Inc.
11.2019 - 09.2022
ASSOCIATES DEGREE - Biology
Tulsa Community College
BACHELOR’S DEGREE - Microbiology
Oklahoma State University
BIOMEDICAL SCIENCES (LABORATORY TRAINING) -
Tulsa Technology Center – Lemley Campus