Madison Taylor
Panama City
Summary
Dynamic Senior Brand Ambassador at Aerie, recognized for exceptional communication and leadership in managing teams to drive brand loyalty. Proven ability to conduct market research and utilize creative problem-solving skills, enhancing customer satisfaction. Adaptable and calm under pressure, consistently achieving operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Senior Brand Ambassador
Aerie
Panama City Beach, Florida
06.2022 - Current
- I started out as a brand ambassador and when I turned 18 got moved to a Senior brand ambassador.
- Conducted market research surveys to understand customer needs, preferences, and buying behaviors.
- Utilized creative problem solving techniques in order to identify solutions that meet customer needs.
- Built strong relationships with customers to ensure loyalty and advocacy of the brand.
- Demonstrated exceptional leadership skills in managing a team of Brand Ambassadors while leading them towards success.
- Trained new hires
- Make sure stock room is organized to standard.
- Changed floorset to standard including changing discount signage, filling product that is empty.
Concessions Worker
Lynn Haven Sports Complex
Panama City, Florida
03.2022 - 05.2022
- Performed daily maintenance tasks such as sweeping floors, wiping counters.
- Worked collaboratively with other employees to ensure smooth operations during peak hours.
- Ensured that concession areas were clean and stocked with supplies at all times.
- Set up concessions stands according to standard operating procedures.
- Greeted patrons pleasantly and promptly took orders, enabling smooth customer flow.
- Prepared food orders quickly, accurately, and according to recipe specifications.
- Maintained accurate cash handling procedures throughout shift.
- Memorized product menu to quickly serve customers.
Education
Associate in Science (A.S.) - Nursing Candidate
Gulf Coast State College
Panama City, FL12.2028
Skills
- Exceptional communication
- Customer service
- Calm under pressure
- Teamwork and collaboration
- Multitasking
- Flexible and adaptable
- Inventory control
- Brand awareness
- Floor operations and displays
- Sales
- Time management
Timeline
Senior Brand Ambassador
Aerie
06.2022 - Current
Concessions Worker
Lynn Haven Sports Complex
03.2022 - 05.2022
Associate in Science (A.S.) - Nursing Candidate
Gulf Coast State College