Sherray Jetter
Woodbury Heights,NJ
Summary
Marketing professional who excels in brand representation and customer engagement. Proven ability to lead successful promotional campaigns and build strong client relationships. Known for team collaboration and adaptability, consistently delivering impactful results.
Overview
4
4
years of professional experience
Work History
Senior Brand Ambassador
American Eagle Outfiters
08.2024 - Current
- Increased customer loyalty through personalized engagement activities and product demonstrations.
- Generated extensive media coverage for the brand through targeted PR efforts, boosting awareness among target audiences.
- Evaluated metrics from promotional events to identify areas for improvement, driving continuous enhancement of marketing efforts.
- Analyzed market trends to identify growth opportunities for the brand, resulting in increased market share.
- Developed comprehensive training materials for the onboarding of new Brand Ambassadors, ensuring a consistent brand message.
- Led team of Junior Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Worked with team to achieve sales goals for products.
- Educated customers on product features and answered questions regarding product use.
Full Time Supervisor
Forever 21
08.2022 - 08.2024
- Enhanced team productivity by overseeing daily time management tasks.
- Supervised scheduling to maintain optimal shift coverage.
- Improved accuracy of timekeeping records, implementing systematic tracking procedures.
- Coordinated team schedules for effective resource allocation.
- Boosted team morale by facilitating open communication on scheduling needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Crew Member
Kids Empire
11.2023 - 03.2024
- Assisted in planning special events such as holiday celebrations or themed days, creating memorable experiences for both kids and parents.
- Performed routine inspections of work areas, promptly addressing any issues or hazards that arose during daily operations.
- Improved quality control with meticulous attention to detail in materials placement.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Improved overall childcare experience by creating a welcoming atmosphere with age-appropriate decorations and furniture.
Cashier
McDonald's
03.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Washington Township High School
Sewell, NJ06-2023
Skills
- Customer relationship building
- Effective networking
- Exceptional communication
- Strong leadership
- Customer service
- Effective communicator
- Staff training
- Inventory control
- Communication skills
- Problem-solving
- Attention to detail
Timeline
Senior Brand Ambassador
American Eagle Outfiters
08.2024 - Current
Crew Member
Kids Empire
11.2023 - 03.2024
Full Time Supervisor
Forever 21
08.2022 - 08.2024
Cashier
McDonald's
03.2021 - 06.2021
High School Diploma -
Washington Township High School
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