Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gabriella Cooper

Fort Gaines,GA
Gabriella Cooper

Summary

Accomplished Senior Brand Ambassador at Aerie, adept in leveraging exceptional communication skills and marketing acumen to drive brand awareness and foster customer relationships. coordinated high-impact product launches, showcasing a blend of creative branding and meticulous project management.

Overview

6
years of professional experience

Work History

Aerie

Senior Brand Ambassador
06.2022 - 03.2023

Job overview

  • Optimized social media presence by creating engaging content that resonated with target consumers, resulting in significant follower growth.
  • Coordinated with sales team to design and execute targeted promotions, resulting in increased sell-through rates and overall revenue growth.
  • Analyzed market trends to identify growth opportunities for the brand, resulting in increased market share.
  • Generated extensive media coverage for the brand through targeted PR efforts, boosting awareness among target audiences.
  • Assisted in the development of annual marketing budgets, ensuring optimal allocation of resources towards high-impact initiatives.
  • Organized memorable product launches that generated buzz around new offerings while reinforcing existing brand equity.
  • Led team of Junior Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.

Optima EyeCare

Optician
01.2017 - 11.2021

Job overview

  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.

Education

Penn Foster Group Online
Pennsylvania

High School Diploma from Human Resource
09.2018

University Overview

Pharmaceutical

Skills

  • Customer Relationship Building
  • Exceptional communication
  • Customer Service
  • Inventory Control
  • Brand Awareness
  • Relationship builder
  • Branding
  • Sales expertise
  • Project management experience
  • Marketing
  • Store Promotions
  • Mind for marketing
  • Team Player
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • HIPAA Compliance
  • Claim submission
  • Optical Measurements
  • Repairing Glasses
  • Optical dispensing
  • Insurance Billing
  • Retail Sales

Timeline

Senior Brand Ambassador
Aerie
06.2022 - 03.2023
Optician
Optima EyeCare
01.2017 - 11.2021
Penn Foster Group Online
High School Diploma from Human Resource
Gabriella Cooper