Alyssa Plaza
Pompano Beach,FL
Summary
Proven leader in enhancing brand visibility and sales for American Eagle Outfitters, Inc through strategic partnerships and effective team management. Excelled in customer relationship building and creative thinking, achieving significant brand expansion. Skilled in Microsoft Office and adept at fostering team collaboration, consistently delivering results beyond expectations. Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
constantly engaging with guest and providing excellent service in any customer servicing location Hardworking and passionate job seeker with strong organizational skills,Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Senior Brand Ambassador
American Eagle Outfitters, Inc
03.2023 - Current
- Established successful partnerships with influencers and industry partners for co-marketing initiatives, expanding brand reach.
- Streamlined communication channels between internal departments and external vendors, facilitating efficient project management processes.
- Boosted sales revenue by building strong relationships with key clients and retailers.
- Developed comprehensive training materials for the onboarding of new Brand Ambassadors, ensuring a consistent brand message.
- Led team of Junior Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
- Implemented creative visual merchandising techniques to showcase products effectively at retail locations and trade shows.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
Merchandise Lead
Guess
11.2021 - 07.2026
- Maintained accurate records of merchandise received, sold, or returned, ensuring proper accounting practices were followed.
- Developed strong relationships with vendors to secure competitive pricing and timely delivery of products.
- Implemented loss prevention strategies to reduce instances of theft and shrinkage within the store.
- Ensured compliance with company policies and procedures while maintaining high standards of cleanliness throughout the store.
- Coordinated efficient workflow among team members by delegating tasks according to individual strengths and skillsets.
- Managed timely replenishment of stock to ensure availability across all departments during peak hours for optimal sales potential.
Education
Associate of Arts - Fine Arts
Broward Collage
Coconut Creek, United States06.2027
Skills
- Customer Relationship Building
- Multilingual Proficiency
- Product Demonstration
- Exceptional communication
- Customer Service
- Relationship builder
- Effective communicator
- Brand Awareness
- Team Player
- Problem-Solving
- Multitasking
- Attention to Detail
- Adaptability and Flexibility
- Creative Thinking
- Microsoft Office
- Team Collaboration
Languages
Spanish
Limited Working
Timeline
Senior Brand Ambassador
American Eagle Outfitters, Inc
03.2023 - Current
Merchandise Lead
Guess
11.2021 - 07.2026
Associate of Arts - Fine Arts
Broward Collage