Summary
Overview
Work History
Education
Skills
Timeline
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Madison Toler

Charlotte,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

  • Developed and validated analytical methods using laboratory instruments
  • Interacted and collaborated efficiently in a team environment
  • Reported and discussed data in a professional presentation setting
  • Proficient with all Microsoft software

Overview

7
7
years of professional experience

Work History

Shift Leader, Trainer, Server

Dunwellz Custom Kitchen And Pour House
02.2020 - Current
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Helped to develop training program for new employees as well as creator of Spanish version
  • Trusted by management to lead and direct team during high volume shifts and events.
  • When necessary, enacted as translator with Spanish speaking customers to ensure best possible experience.

Trainer, Server, Host

Mellow Mushroom Pizza Bakers
08.2021 - 10.2022
    • Assisted in training new hires, providing guidance on restaurant standards and best practices.
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Trainer

Chic-Fil-A
08.2017 - 01.2020
  • Implemented all promotions and marketing to customers
  • Cross-trained and able to fulfill any position in restaurant
  • Trained and mentored new staff members to fulfill various roles.

Education

Bachelor of Science - Chemistry, Forensic Science

Appalachian State University
Boone, NC
05.2024

Skills

  • Proficient in Spanish
  • Organization and Time Management
  • Attention to Detail
  • Problem Solving
  • Customer Service

Timeline

Trainer, Server, Host

Mellow Mushroom Pizza Bakers
08.2021 - 10.2022

Shift Leader, Trainer, Server

Dunwellz Custom Kitchen And Pour House
02.2020 - Current

Trainer

Chic-Fil-A
08.2017 - 01.2020

Bachelor of Science - Chemistry, Forensic Science

Appalachian State University

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Madison Toler