Madison Toler
Charlotte,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Developed and validated analytical methods using laboratory instruments
- Interacted and collaborated efficiently in a team environment
- Reported and discussed data in a professional presentation setting
- Proficient with all Microsoft software
Overview
7
7
years of professional experience
Work History
Shift Leader, Trainer, Server
Dunwellz Custom Kitchen And Pour House
02.2020 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Helped to develop training program for new employees as well as creator of Spanish version
- Trusted by management to lead and direct team during high volume shifts and events.
- When necessary, enacted as translator with Spanish speaking customers to ensure best possible experience.
Trainer, Server, Host
Mellow Mushroom Pizza Bakers
08.2021 - 10.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Trainer
Chic-Fil-A
08.2017 - 01.2020
- Implemented all promotions and marketing to customers
- Cross-trained and able to fulfill any position in restaurant
- Trained and mentored new staff members to fulfill various roles.
Education
Bachelor of Science - Chemistry, Forensic Science
Appalachian State University
Boone, NC05.2024
Skills
- Proficient in Spanish
- Organization and Time Management
- Attention to Detail
- Problem Solving
- Customer Service
Timeline
Trainer, Server, Host
Mellow Mushroom Pizza Bakers
08.2021 - 10.2022
Shift Leader, Trainer, Server
Dunwellz Custom Kitchen And Pour House
02.2020 - Current
Trainer
Chic-Fil-A
08.2017 - 01.2020
Bachelor of Science - Chemistry, Forensic Science
Appalachian State University
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