Madison Towles
Leicester
Summary
Organized and dependable professional with strong customer service and communication skills developed in fast-paced environments. Experienced in scheduling, multitasking, and maintaining professionalism while managing daily responsibilities. Known for attention to detail, reliability, and providing excellent support in team-oriented settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist
MaryFrank Salon
Asheville
04.2025 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Executed a variety of hair cutting techniques to create desired styles for clients.
- Applied color treatments using professional products to enhance client satisfaction.
- Maintained cleanliness and organization of the salon environment and workstations.
Hair Stylist/Colorist
The Mill and Mane
Canton
01.2024 - 04.2025
- Build strong relationships with customers by providing personalized advice based on their individual needs.
- Consistently achieved high levels of customer satisfaction through quality services rendered.
- Greet customers warmly upon arrival at the salon and ensure they feel comfortable during their visit.
- Maintained an organized work station with cleanliness and sanitation standards.
- Educated clients on hair care techniques and products.
- Provided consultations to clients to determine their specific needs.
- Ensured compliance with safety guidelines when using scissors, clippers or other equipment.
- Restocked work area and performed timely prep work.
- Performed basic reception duties including scheduling appointments and answering phones.
- Connected with my customers and genuinely listened to help find the best items for them.
- Recommended additional services and products to guests.
- Assessed client's needs by discussing hair type, face shape, lifestyle and desired results.
Medical Assistant/ Referral Coordinator
Asheville Ear Nose & Throat
12.2022 - 11.2024
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Scheduled appointments and maintained patient records.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
Medical Assistant
Asheville Pulmonary
09.2020 - 11.2022
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Prepared and administered medications under physician supervision.
- Maintained accurate patient records using electronic health record systems.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
Activities Coordinator
Stone Creek Health & Rehabilitation
08.2018 - 08.2020
- Having the responsibility of keeping an organized schedule for 120 residents taught me how to multitask while improving my time management skills, preparing me for the position I took at Asheville Pulmonary.
- Implemented new programs and activities to meet resident needs, interests and abilities.
- Coordinated all aspects of event logistics, from catering to entertainment.
- Designed and distributed monthly calendar of activities to keep residents informed of upcoming events.
- Collaborated with team members to ensure successful event outcomes.
- Decorated facility or institution for holidays and special events.
- Created detailed budgets and tracked expenses throughout the planning process.
- Supervised setup of equipment, decorations, and other event necessities onsite.
- Established relationships and support with family members and community for activity involvement.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
Education
Certificate - Cosmetic Arts
Carolina College of Hair Design
Asheville, NC 11.2024 - 01.2025
High School Diploma -
Owen High School
USSkills
- Checking Vitals
- Operating Breathing Test
- Reviewing and Updating Medication Lists
- Performing EKG's
- Time Management
- Administering Vaccinations
- Oxygen Saturation Testing
- Reporting Patient Medical Histories
- Ability to Communicate Efficiently and Professionally with Patients and Providers
- Organization Skills
- Microsoft Word & Excel Experience
- Shampooing and Blow Drying
- Women's and Men's Cuts
- Highlights/ Lowlights
- Special Events Styling
- Hair Coloring
- Attention to detail
- Active listening
- Makeup application
- Product knowledge
- Records management
Certification
- North Carolina Cosmetology License, Active — Issued 2025
Timeline
Hairstylist
MaryFrank Salon
04.2025 - Current
Certificate - Cosmetic Arts
Carolina College of Hair Design
11.2024 - 01.2025
Hair Stylist/Colorist
The Mill and Mane
01.2024 - 04.2025
Medical Assistant/ Referral Coordinator
Asheville Ear Nose & Throat
12.2022 - 11.2024
Medical Assistant
Asheville Pulmonary
09.2020 - 11.2022
Activities Coordinator
Stone Creek Health & Rehabilitation
08.2018 - 08.2020
High School Diploma -
Owen High School